FDA Adverse Event Other Summary report: N

RAPIDPOINT 405

MDR report key: 2509435 · Received March 26, 2012

Report

Report Number
1217157-2012-00011
Event Type
Other
Date Received
March 26, 2012
Date of Event
March 8, 2012
Report Date
March 9, 2012
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS MANUFACTURING LTD.
Product Code
GKR
PMA / PMN Number
K020616
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IF CUSTOMERS PRESS "PT LIST" ON THE DEMOGRAPHICS SCREEN THE SYS WILL PRE SELECT THE PREVIOUS PT. THEY CAN EITHER PRESS THE "BACK" BUTTON WHICH WILL IGNORE THIS AND GO BACK TO THE ORIGINAL SCREEN OR THEY CAN PRESS THE GREEN "CONTINUE" BUTTON WHICH WILL THEN OVERWRITE THE ORIGINAL DATA WITH THE PREVIOUS PT DATA. THE USER MAY PRESS THE "CONTINUE" BUTTON AND INADVERTENTLY OVERWRITE THE DATA BY MISTAKE. THIS "PT LIST" BUTTON CAN BE DISABLE IN SETUP WHICH STOPS THIS FROM HAPPENING AND REMOVES THE OPTION FROM THE DEMOGRAPHICS SCREEN. SYS IS FUNCTIONING AS EXPECTED.

Description of Event or Problem · 1

CUSTOMER REPORTS A PROBLEM WITH THE RAPIDCOMM SOFTWARE FOR THE RP405 SYS. CUSTOMER HAD "SAVE DEMOGRAPHICS" TURNED ON FOR A PT SAMPLE BEING RUN ON THE SYS AND CLAIMS THE SYS GAVE THE WRONG PT DEMOGRAPHICS. NO INJURY WAS REPORTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 RAPIDPOINT 405 RAPIDPOINT 405 GKR SIEMENS HEALTHCARE DIAGNOSTICS MANUFACTURING LTD. 405

Patients

Seq Age Sex Outcome Treatment
1