BD PYXIS¿ MEDSTATION¿ ES AUXILIARY
Report
- Report Number
- 2016493-2026-25990
- Event Type
- Malfunction
- Date Received
- May 5, 2026
- Date of Event
- November 12, 2025
- Report Date
- April 19, 2026
- Manufacturer
- CAREFUSION 303, INC.
- Product Code
- BRY
- UDI-DI
- 10885403533235
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
A REVIEW OF THE COMPLAINT HISTORY FOR SN: (B)(6) WAS PERFORMED IN SALESFORCE WHICH DID NOT LOCATE SIMILAR COMPLAINT(S) WITH THE SAME FAILURE MODE FOR THIS SERIAL NUMBER. A REVIEW OF THE DEVICE HISTORY RECORD FOR SN: (B)(6) WAS PERFORMED FROM THE DATE OF MANUFACTURE, 27-FEB-2020 AND CONFIRMED THAT THIS DEVICE WAS NOT PREVIOUSLY RETURNED FOR SERVICING AND THERE WERE NO PRODUCTION FAILURES WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. PART ANALYSIS: THE REPORTED CONDITION OF DRAWER 6 NOT DETECTED ON BUS WAS CONFIRMED BY FSE AND SUBSEQUENTLY CONFIRMED IN THE DCHU INSPECTION PROCESS. ACCORDING TO WORK ORDER#: (B)(4) THE FSE REPORTED THAT DRAWER SIX WAS NOT DETECTED ON BUS, WHEN THE FSE INSPECTED THE BACK OF THE STATION BEFORE SHUTTING IT DOWN THE FSE SAW THAT THE LED LIGHTS FOR THE MODULE CONTROLLER WERE NOT LIT, AND THE FSE INSPECTED THE DRAWER CONTROLLER AND ALL THE LEDS WERE LIT, LEADING TO BELIEVE THAT THE MODULE CONTROLLER WAS NOT WORKING CORRECTLY. THE FSE SHUT DOWN THE STATION COMPLETELY, REPLACED THE MODULE CONTROLLER, AND LET IT BOOT UP INTO THE APPLICATION. THE FSE PERFORMED THE ACCEPTANCE TEST, ALL THE POCKETS POPPED OPEN AND POPPED OUT WERE DETECTED ON BUS AND THE DRAWER WAS DETECTED CLOSED. THE REPORT WAS CLOSED. DURING DCHU VISUAL INSPECTION: P/N: 151903-01: WAS RECEIVED WITH SIGNS OF THERMAL DAMAGE ON COMPONENT U300 AND CAPACITOR C302. DURING DCHU TESTING: P/N: 151903-01: THE TESTING FROM DCHU WAS NOT NECESSARY DUE TO THE SIGNS OF THERMAL ON INTERNAL COMPONENTS OF THE PCBA. THE DEVICE WAS IN USE FOR TREATMENT PURPOSES AS INTENDED PER 21 CFR 820.198(D). ROOT CAUSE: THE ROOT CAUSE WAS IDENTIFIED AS THERMAL DAMAGE TO COMPONENT U300 AND CAPACITOR C302 ON THE CIRCUIT BOARD FULL HEIGHT CUBIE PMC (P/N: 151903-01), RESULTING FROM AN ELECTRICAL FAILURE. THIS DAMAGE COMPROMISED THE COMMUNICATION AND CONTROL SIGNALS RESPONSIBLE FOR MANAGING THE CUBIE POCKETS, LEADING TO THEIR MALFUNCTION.
IT WAS REPORTED THAT WHEN USING THE BD PYXIS¿ MEDSTATION¿ ES AUXILIARY, THE DRAWER 6 NOT DETECTED ON BUS. AS PER PART INVESTIGATION, IT WAS DETERMINED THAT THERE WAS THERMAL DAMAGE OBSERVED ON THE COMPONENT U300 AND CAPACITOR C302 OF CIRCUIT BOARD FULL HEIGHT CUBIE PMC. THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED BASED ON THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 417654 | BD PYXIS¿ MEDSTATION¿ ES AUXILIARY | AUTOMATED DISPENSING CABINET | BRY | CAREFUSION 303, INC. | 500001002502 | 10885403533235 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |