FDA Adverse Event Malfunction Summary report: N

HEMOSIL SYNTHASIL

MDR report key: 25072477 · Received May 4, 2026

Report

Report Number
1217183-2026-00005
Event Type
Malfunction
Date Received
May 4, 2026
Date of Event
April 6, 2026
Report Date
May 4, 2026
Manufacturer
INSTRUMENTATION LABORATORY CO.
Product Code
GFO
UDI-DI
08426950078920
PMA / PMN Number
K060688
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INSTRUMENT BACKUP FILES AND SAMPLE RESULT REPORTS WERE SUBMITTED AND REVIEWED AS PART OF THE INVESTIGATION. REVIEW OF THE CERTIFICATES OF ANALYSIS FOR HEMOSIL SYNTHASIL LOT N0350874 AND HEMOSIL READIPLASTIN (20 ML) LOT N1248407 CONFIRMED THAT BOTH REAGENTS MET ALL SPECIFICATIONS AT THE TIME OF PRODUCT RELEASE, WITH NO ANOMALIES IDENTIFIED. THE SUBMITTED INSTRUMENT BACKUP FOR ACL TOP 500 CTS, SERIAL NUMBER (B)(6) SOFTWARE VERSION 5.2.0 P 16.8.03, DATED 07APR2026, WAS REVIEWED. THE REVIEW CONFIRMED THAT WERFEN-LOCKED TESTS (APTT-SS AND PT-READ) AND WERFEN-LOCKED MATERIAL DEFINITIONS (APTT-SS, APTT-SS CACL2, AND PT READIPLASTIN) WERE IN PLACE. REVIEW OF THE SUBMITTED SAMPLE RESULT REPORTS DEMONSTRATED SEVERAL LOW APTT-SS AND PT-READ RESULTS GENERATED ON (B)(6) 2026. WHEN THESE SAMPLES WERE REPEATED ON A SECOND ACL TOP INSTRUMENT (SERIAL NUMBER (B)(6), HIGHER RESULTS WERE OBTAINED. EVALUATION OF THE ASSOCIATED CLOT CURVES SHOWED TYPICAL S-SHAPED CURVES WITH EXPECTED BASELINE, ACCELERATION, AND PLATEAU PHASES; NO CURVE ABNORMALITIES WERE OBSERVED. QUALITY CONTROL (QC) STATISTICS WERE REVIEWED FOR NORMAL CONTROL 1 (LOT N0259871) AND ABNORMAL CONTROL 3 (LOT N1248410), WHICH WERE TESTED FOR APTT-SS AND PT-READ PRIOR TO PATIENT SAMPLE TESTING ON (B)(6) 2026. ALL QC RESULTS FELL WITHIN PACKAGE INSERT ACCEPTANCE RANGES EXCEPT FOR ONE ABNORMAL CONTROL 3 PT-READ RESULT, WHICH WAS LOW. UPON REPEAT TESTING, THE CONTROL RESULT RECOVERED WITHIN THE ACCEPTANCE RANGE. A REVIEW OF THE SERVICE HISTORY INDICATED A CUSTOMER SERVICE CALL ON 07APR2026 REPORTING ERRONEOUS APTT AND PT-READ RESULTS, PROMPTING INSTRUMENT VALIDATION. DURING VERIFICATION, DRIED BLOOD RESIDUE WAS OBSERVED ON THE CTS HOLD-DOWN AND WAS SUBSEQUENTLY CLEANED. THE CTS RINSE PUMP WAS VERIFIED TO BE FUNCTIONING PROPERLY, AND FLUIDIC PRECISION TESTS WERE SUCCESSFULLY PERFORMED ON BOTH PROBES. THE ACL TOP FAMILY 50 SERIES OPERATOR'S MANUAL, CHAPTER 12 - SYSTEM, STATES THAT AS PART OF GOOD LABORATORY PRACTICE, OPERATORS ARE RESPONSIBLE FOR ENSURING THE SYSTEM IS KEPT CLEAN THROUGH VISUAL INSPECTION AND MAINTENANCE AS NEEDED. THE MANUAL ALSO PROVIDES DETAILED INSTRUCTIONS FOR CTS FOOT CLEANING, INCLUDING MANUAL CLEANING USING A LINT-FREE SWAB AND DEIONIZED WATER. ALTHOUGH A DEFINITIVE ROOT CAUSE COULD NOT BE ESTABLISHED, THE DISCREPANT APTT-SS AND PT-READ RESULTS WERE MOST LIKELY ASSOCIATED WITH THE PRESENCE OF DRIED BLOOD BUILDUP ON THE CTS FOOT. THERE WAS NO PATIENT IMPACT. BASED ON THIS ASSESSMENT, NO FURTHER REMEDIAL ACTIONS ARE REQUIRED. THIS INCIDENT WILL BE MONITORED THROUGH TRENDING ANALYSIS.

Description of Event or Problem · 0

ON (B)(6), 2026, ERRONEOUS RESULTS WERE REPORTED FOR ACTIVATED PARTIAL THROMBOPLASTIN TIME (APTT) AND PROTHROMBIN TIME (PT) FOR 18 PATIENT SAMPLES TESTED ON AN ACL TOP 500 CTS ANALYZER (SN (B)(6) USING HEMOSIL SYNTHASIL (LOT N0350874) AND HEMOSIL READIPLASTIN 20 ML (LOT N1248407). DURING THE EVENT PERIOD, ADDITIONAL PATIENT SAMPLES WERE TESTED USING THE SAME REAGENT LOTS; HOWEVER, THOSE RESULTS DID NOT REQUIRE CORRECTION. A TOTAL OF 50 PATIENT RESULTS WERE RETROSPECTIVELY REVIEWED TO ASSESS POTENTIAL IMPACT. FIRST OCCURRENCE (10:15 AM - 2:00 PM) ON 06APR2026: UNUSUALLY LOW AND FAILED PT AND APTT RESULTS WERE INITIALLY OBSERVED. QUALITY CONTROL (QC) WAS NOT RUN AT THE TIME THE ATYPICAL RESULTS WERE FIRST NOTED. ONCE THE ISSUE WAS RECOGNIZED, ENHANCED CLEANING OF ALL PROBES WAS PERFORMED, FOLLOWED BY QC TESTING. PT REAGENT QC INITIALLY FAILED LOW BUT PASSED UPON REPEAT TESTING AND MET LABORATORY-DEFINED ACCEPTANCE CRITERIA. APTT QC WAS WITHIN ACCEPTABLE LABORATORY RANGES ON INITIAL TESTING. SECOND OCCURRENCE (5:00 PM - 7:30 PM) ON 06APR2026: DURING THIS PERIOD, PT REAGENT QC REMAINED WITHIN LABORATORY-DEFINED ACCEPTABLE RANGES. APTT QC VALUES RECOVERED BUT REMAINED AT THE LOW END OF THE LABORATORY'S ACCEPTABLE RANGE. A SERVICE CALL WAS INITIATED TO EVALUATE ANALYZER PERFORMANCE. THE FIELD SERVICE ENGINEER (FSE) OBSERVED A BUILDUP OF DRIED BLOOD ON THE CTS HOLD-DOWN MECHANISM. FSE CLEANED THE HOLD-DOWN AND VERIFIED THAT THE CTS RINSE PUMP WAS OPERATING PROPERLY. SYSTEM VERIFICATION TESTING WAS COMPLETED SUCCESSFULLY. NO PATIENT IMPACT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
448183 HEMOSIL SYNTHASIL ACTIVATED PARTIAL THROMBOPLASTIN GFO INSTRUMENTATION LABORATORY CO. N0350874 08426950078920

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown