FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 25051867 · Received April 30, 2026

Report

Report Number
2955842-2026-23505
Event Type
Malfunction
Date Received
April 30, 2026
Date of Event
April 9, 2026
Report Date
May 21, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PL
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INVESTIGATION WAS COMPLETED TO DETERMINE THE CAUSE OF THIS REPORTED EVENT. AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE REPLACED THE REDUNDANT POWER TRAY ASSEMBLY (RPTA) DUE TO ERROR 86. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. THE COMPLAINT WAS CONFIRMED BASED ON FIELD EVALUATION. ISI HAS RECEIVED THE RPTA FOR EVALUATION, BUT EVALUATION HAS NOT BEEN COMPLETED AS OF THE DATE OF THIS REPORT. A FOLLOW-UP MDR WILL BE SUBMITTED, IF ADDITIONAL INFORMATION IS OBTAINED. PROBABLE CAUSE OF ERROR 86 POINTS TO POWER DISTRIBUTION BOARD ADC FAULT - THE MSC SAW AN ANALOG TO DIGITAL CONVERTER VOLTAGE OUT-OF-RANGE ON CHANNEL 9, 12.0V

Description of Event or Problem · 0

IT WAS REPORTED THAT PRIOR TO STARTING (PRE-ANESTHESIA) A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE SYSTEM WAS PRESENTING NON-RECOVERABLE FAULT 86. PRIOR TO CALLING TECHNICAL SUPPORT ENGINEER (TSE), THE CUSTOMER HAD POWER CYCLED THE SYSTEM SEVERAL TIMES, WITH ISSUE PERSISTING. AS SYSTEM WAS ONSITE, TSE COULD REVIEW THE LOGS AND FOUND THAT IT WAS POINTING TO A VOLTAGE ISSUE INSIDE OF THE VISION SIDE CART (VSC) AND INFORMED CUSTOMER THAT IT WAS NOT RECOMMENDED TO USE THE SYSTEM IN THIS STATE, THOUGH IT WOULD BE A SURGICAL DECISION IF THEY DECIDED TO. THE CUSTOMER WOULD NOT PROCEED WITH SURGERY AS THERE WAS NO PATIENT IN THE THEATRE. THE PROCEDURE WAS COMPLETED AS PLANNED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
207273 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-46 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1