Description of Event or Problem · 0
I AM REPORTING PATIENT ABANDONMENT AND LACK OF CLINICAL OVERSIGHT FOLLOWING THE ISSUANCE OF A FIELD SAFETY NOTICE. DESPITE ONGOING TREATMENT WITH A PRESCRIPTION MEDICAL DEVICE (CLEAR ALIGNERS), THE PRESCRIBING PHYSICIAN, (B)(6), AND BYTE SUPPORT HAVE FAILED TO PROVIDE THE MANDATED DENTAL SUPERVISION. I HAVE EXPERIENCED TOOTH MOBILITY, BITE MISALIGNMENT AND CROWDING LEADING TO CHIPPING AND NEED DENTAL WORK. I HAVE REPEATEDLY CONTACTED BYTE SUPPORT TO REPORT THESE ADVERSE EXPERIENCES, BUT MY CONCERNS WERE IGNORED OR NOT ADDRESSED. FOLLOWING THE RECENT FIELD SAFETY NOTICE, THE COMPANY HAS FAILED TO PROVIDE A SAFE CLINICAL EXIT STRATEGY OR A REFUND TO SEEK CORRECTIVE CARE FROM A LOCAL PROVIDER. THE DEVICE LACKS THE PROFESSIONAL MONITORING REQUIRED BY LAW FOR A CLASS II MEDICAL DEVICE.