FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 25024506 · Received April 29, 2026

Report

Report Number
2955842-2026-23237
Event Type
Malfunction
Date Received
April 29, 2026
Date of Event
April 2, 2026
Report Date
April 28, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110720
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE FSE FOUND THIS ISSUE WAS HAPPENING INTERMITTENTLY. TO RESOLVE THE ISSUE THE FSE REPLACED THE FOLLOWING ITEMS: TWO AXES CONTROLLER PLATFORM (ACP), AXES CONTROLLER PLATFORM, AND UNIVERSAL MOTION CONTROLLER (UMC). THE TWO ACPS, AXES CONTROLLER PLATFORM, AND UMC INVOLVED WITH THIS EVENT HAS BEEN RECEIVED, BUT THE FAILURE ANALYSIS TESTING HAS NOT YET BEEN COMPLETED AS OF THE DATE OF THIS REPORT.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED BILATERAL INTERNAL MAMMARY ARTERY HARVEST (MIDCAB) SURGICAL PROCEDURE, THE CUSTOMER CONTACTED AN INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) AND REPORTED THAT THEY WERE GETTING ERROR 40106. THE CUSTOMER WAS COMPLETING THE PROCEDURE BY DISABLING THE BOOM. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE TSE AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE CUSTOMER REPORTED THAT THERE WERE NO INJURY OR COMPLICATIONS FOR THE PATIENT. THE PROCEDURE WAS COMPLETED ROBOTICALLY. NO PATIENT DEMOGRAPHICS WERE AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
418387 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-37 N/A 00886874110720

Patients

Seq Age Sex Outcome Treatment
1