FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 25011161 · Received April 28, 2026

Report

Report Number
2955842-2026-23001
Event Type
Malfunction
Date Received
April 28, 2026
Date of Event
April 10, 2026
Report Date
April 27, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE WENT ON-SITE AND REPLACED THE INTEGRATED ELECTROSURGICAL UNIT (IESU). THE SYSTEM WAS VERIFIED AND READY FOR USE. THE UNIT WAS ANALYZED AND REVIEW REVEALED ERRORS M-11, M-18 AND C-06 ON 03/04/2026. FUNCTIONAL TESTING REVEALED THAT TH UNIT POWERED ON NORMALLY AND SUCCESSFULLY CAUTERIZED ACROSS ALL PORTS AND INSTRUMENTS WITHOUT ISSUE. HOWEVER, A REVIEW OF THE INTERNAL ERBE ERROR LOG SHOWED ERRORS M-31, M-11, C-00, M-0B, M-1C AND M-B0.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE CUSTOMER ENCOUNTERED ISSUES FIRING THE MONOPOLAR ENERGY AS AN ERROR M-11 OCCURRED ON THE ERBE GENERATOR. THE CUSTOMER CHANGED THE INSTRUMENT AND THE ISSUE RESOLVED FOR A SHORT TIME BUT THEN RETURNED. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE CUSTOMER HAD ATTEMPTED TO RESOLVE THE ISSUE BY REPLACING THE MONOPOLAR ENERGY CABLES AND RESTART THE ERBE. THE CUSTOMER WAS ABLE TO COMPLETE THE CASE WITH THE ERBE BUT HAD INTERMITTENT MALFUNCTIONS. THE ISSUE RESULTED IN A FIVE-MINUTE SURGICAL DELAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
443657 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-31 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 38 YR Male DA VINCI INSTRUMENTS AND ACCESSORIES