FDA Adverse Event Malfunction Summary report: N

HEXAVUE

MDR report key: 25008664 · Received April 27, 2026

Report

Report Number
3008776287-2026-00131
Event Type
Malfunction
Date Received
April 27, 2026
Date of Event
October 27, 2024
Report Date
April 27, 2026
Manufacturer
BLACK DIAMOND VIDEO, INC.
Product Code
KQM
UDI-DI
00724995198503
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A STERIS SERVICE TECHNICIAN ARRIVED ONSITE FOLLOWING THE REPORTED EVENT TO INSPECT THE HEXAVUE CUSTOM ROOM RACK AND FOUND THAT THE POWER SUPPLY REQUIRED REPLACING. THE TECHNICIAN REPLACED THE POWER SUPPLY, TESTED THE FUNCTION AND OPERATION OF THE UNIT, CONFIRMED IT TO BE OPERATING TO SPECIFICATION, AND RETURNED THE UNIT TO SERVICE. NO ADDITIONAL ISSUES HAVE BEEN REPORTED.

Description of Event or Problem · 0

THE USER FACILITY REPORTED THAT THE MINDRAY IMAGE CONNECTED TO THEIR HEXAVUE CUSTOM ROOM RACK HAS IMAGE DISTORTION. NO REPORT OF INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
26027 HEXAVUE INTEGRATION SYSTEM KQM BLACK DIAMOND VIDEO, INC. HEXAVUE SCC 1.0 (10)2.2.0 00724995198503

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown