FDA Adverse Event
Malfunction
Summary report: N
HEXAVUE
MDR report key: 25008664
·
Received April 27, 2026
Report
- Report Number
- 3008776287-2026-00131
- Event Type
- Malfunction
- Date Received
- April 27, 2026
- Date of Event
- October 27, 2024
- Report Date
- April 27, 2026
- Manufacturer
- BLACK DIAMOND VIDEO, INC.
- Product Code
- KQM
- UDI-DI
- 00724995198503
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IN, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
Additional Manufacturer Narrative · 0
A STERIS SERVICE TECHNICIAN ARRIVED ONSITE FOLLOWING THE REPORTED EVENT TO INSPECT THE HEXAVUE CUSTOM ROOM RACK AND FOUND THAT THE POWER SUPPLY REQUIRED REPLACING. THE TECHNICIAN REPLACED THE POWER SUPPLY, TESTED THE FUNCTION AND OPERATION OF THE UNIT, CONFIRMED IT TO BE OPERATING TO SPECIFICATION, AND RETURNED THE UNIT TO SERVICE. NO ADDITIONAL ISSUES HAVE BEEN REPORTED.
Description of Event or Problem · 0
THE USER FACILITY REPORTED THAT THE MINDRAY IMAGE CONNECTED TO THEIR HEXAVUE CUSTOM ROOM RACK HAS IMAGE DISTORTION. NO REPORT OF INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 26027 | HEXAVUE | INTEGRATION SYSTEM | KQM | BLACK DIAMOND VIDEO, INC. | HEXAVUE SCC 1.0 | (10)2.2.0 | 00724995198503 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |