FDA Adverse Event Injury Summary report: N

OT VERIO METER

MDR report key: 2500727 · Received March 22, 2012

Report

Report Number
3008382007-2012-01073
Event Type
Injury
Date Received
March 22, 2012
Report Date
March 17, 2011
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE 510 (K) IS K093745 FOR THE ONETOUCH VERIO TEST STRIPS. DEVICE EVALUATION: LIFESCAN RECEIVED THE METER AND TEST STRIPS INVOLVED WITH THIS COMPLAINT AND COMPLETED DEVICE EVALUATION ON 04/07/2011 AND 03/17/2011, RESPECTIVELY. INVESTIGATION WAS UNABLE TO CONFIRM THE ALLEGED COMPLAINT WITH THE RETURNED METER; HOWEVER, FOUND THAT THE LCD WAS SCRATCHED. THE ALLEGED "ERROR 4" COMPLAINT WAS CONFIRMED WITH THE RETURNED TEST STRIPS. TESTING WITH RETAIN TEST STRIPS WAS PERFORMED AND THE TESTING PASSED.

Description of Event or Problem · 1

ON (B)(6) 2011, THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) (B)(4) ALLEGING AN "ERROR 4" MESSAGE ON HIS ONE TOUCH VERIOPRO METER. THE PATIENT MENTIONED THAT HE HAD OBTAINED AN ERROR 4 MESSAGE ON HIS ONE TOUCH VERIOPRO METER AT 11:30PM ON (B)(6) 2011. APPROXIMATELY 1-2 HOURS LATER, THE PATIENT DEVELOPED SYMPTOMS OF FEELING SHAKY, COLD SWEATS, HEADACHE AND FREQUENT URINATION. THE PATIENT CONTACTED HIS PHYSICIAN FOR ADVICE AND WAS ADVISED TO TAKE "PARACETAMOL" 500 MG. THE PATIENT TOOK THE ADVICE OF THE PHYSICIAN AND DID NOT SEEK ANY FURTHER MEDICAL ATTENTION OR TEST ON ANOTHER DEVICE. THE TEST STRIPS WERE IN GOOD CONDITION AND NOT EXPIRED. THIS IS NOT THE FIRST TIME THE PRODUCT WAS BEING USED. WHILE TROUBLESHOOTING THE ALLEGED ISSUE WAS NOT RESOLVED. PRODUCTS WERE REPLACED. THERE WAS INDICATION THAT THE PRODUCT MAY HAVE CONTRIBUTED TO AN ADVERSE EVENT SINCE THE PATIENT DEVELOPED SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY, AFTER BEING UNABLE TO TEST DUE TO AN ALLEGED "ERROR 4" MESSAGE ON HIS ONETOUCH VERIO METER. IN ADDITION, THE REPORTED "ERROR 4" ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THE COMPLAINT WAS INITIALLY RULED OUT AS A REPORTABLE MDR BECAUSE LFS DID NOT HAVE 510K CLEARANCE ON THE ONETOUCH VERIO PRODUCTS AT THE TIME OF THE COMPLAINT. THIS COMPLAINT IS NOW BEING REPORTED DUE TO DEVICE EVALUATION INVESTIGATION RESULTS THAT WERE COMPLETED ON 03/17/2011, WHICH IS AFTER LFS RECEIVED 510K CLEARANCE ON THE ONETOUCH VERIO PRODUCT (510 (K) IS K093745).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT VERIO METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL 3078404

Patients

Seq Age Sex Outcome Treatment
1 55 YR Life Threatening