FDA Adverse Event Malfunction Summary report: N

COBAS 8000 COBAS C 502 MODULE

MDR report key: 25001610 · Received April 27, 2026

Report

Report Number
1823260-2026-01627
Event Type
Malfunction
Date Received
April 27, 2026
Date of Event
April 3, 2026
Report Date
April 27, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630928354
PMA / PMN Number
K100853
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CALCIUM GEN.2 REAGENT LOT NUMBER WAS 882379. THE EXPIRATION DATE WAS NOT PROVIDED. THE QC WAS ACCEPTABLE. THE FIELD SERVICE ENGINEER FOUND A FAILURE IN THE RINSE TUBING AND THE VALVE. HE REPLACED THE RINSE TUBING, THE ASSEMBLY, AND THE VALVE BASE. PRECISION STUDIES WERE PERFORMED, AND THEY WERE WITHIN SPECIFICATIONS. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

WE RECEIVED AN ALLEGATION ABOUT DISCREPANT RESULTS FOR 1 PATIENT SAMPLE TESTED WITH CALCIUM GEN.2 ASSAY ON A COBAS 8000 COBAS C 502 MODULE. THE INITIAL RESULT WAS 6.7 MG/DL. THE PATIENT WAS TESTED FOR CALCIUM AT THE EMERGENCY DEPARTMENT AND RECEIVED A "NORMAL" CALCIUM RESULT, PROMPTING THE PHYSICIAN TO REQUEST A REPEAT OF THE ORIGINAL SAMPLE. THE ORIGINAL SAMPLE WAS REPEATED TWICE ON A DIFFERENT COBAS C 502 MODULE, AND THE REPEAT RESULTS WERE 9.37 MG/DL AND 9.57 MG/DL. THE REPEAT RESULTS WERE DEEMED TO BE CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
159970 COBAS 8000 COBAS C 502 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 04015630928354

Patients

Seq Age Sex Outcome Treatment
1