FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2499293 · Received March 21, 2012

Report

Report Number
2122870-2012-00829
Event Type
Malfunction
Date Received
March 21, 2012
Date of Event
February 14, 2012
Report Date
February 24, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
LFX
PMA / PMN Number
K922823/A007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SZ
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS NOT DISPATCHED AS THE CUSTOMER DID NOT QUESTION SYSTEM PERFORMANCE. TESTING AT BECKMAN COULTER CUSTOMER PRODUCT LINE SUPPORT (CPLS) LABORATORY CONFIRMED RUBELLA IGM REACTIVE RESULTS. HETEROPHILE TESTING WAS ALSO PERFORMED AND RECOVERED NEGATIVE FOR SUBSTANCE INTERFERENCE. PRODUCT LABELING STATES: "THE PRESENCE OF ANTI-RUBELLA IGM DOES NOT ALWAYS INDICATE A RECENT INFECTION, BECAUSE IGM CAN PERSIST FOR MANY MONTHS, OR EVEN FOR SEVERAL YEARS AFTER INFECTION. IGM PRESENCE INDICATES THE NEED FOR QUANTITATIVE EXAMINATION OF ANTI-RUBELLA IGG." QUALITY CONTROL (QC) RECOVERED WITHIN SPECIFICATIONS. THE CAUSE OF THE EVENT IS UNKNOWN.

Description of Event or Problem · 1

THE AFFILIATE REPORTED THE CUSTOMER ALLEGED REACTIVE RUBELLA IMMUNOGLOBULIN M (IGM) AND POSITIVE RUBELLA IMMUNOGLOBULIN G (IGG) RESULTS ON TWO DIFFERENT SAMPLES FOR ONE PREGNANT PATIENT INVOLVING ACCESS 2 IMMUNOASSAY SYSTEM. SUBSEQUENT TESTING ON TWO ALTERNATE METHODOLOGIES RECOVERED NON-REACTIVE RESULTS. THE ERRONEOUS RESULTS WERE RELEASED OUT OF THE LABORATORY. THERE WAS NO REPORT OF PATIENT INJURY OR CHANGE IN PATIENT TREATMENT ASSOCIATED WITH THIS EVENT. THE CUSTOMER SUPPLIED BECKMAN COULTER EUROPE WITH THE PATIENT'S SAMPLES FOR FURTHER ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE LFX BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 ACCESS RUBELLA IGM| ACCESS RUBELLA IGG