FDA Adverse Event Malfunction Summary report: N

HARMONY IQ

MDR report key: 24984721 · Received April 24, 2026

Report

Report Number
3008776287-2026-00126
Event Type
Malfunction
Date Received
April 24, 2026
Date of Event
March 26, 2026
Report Date
April 24, 2026
Manufacturer
BLACK DIAMOND VIDEO, INC.
Product Code
FTA
UDI-DI
00724995199142
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A STERIS SERVICE TECHNICIAN ARRIVED ONSITE TO INSPECT THE HARMONY IQ INTEGRATION SYSTEM AND WAS ABLE TO DUPLICATE THE ISSUE. FOLLOWING THE TECHNICIAN'S TROUBLESHOOTING, HE FOUND THAT THE VIDEO CONVERTER TO THE DISPLAY REQUIRED REPLACEMENT. THE TECHNICIAN REPLACED THE VIDEO CONVERTER, TESTED THE FUNCTION AND OPERATION OF THE HARMONY IQ INTEGRATION SYSTEM, CONFIRMED IT TO BE OPERATING TO SPECIFICATION, AND RETURNED THE DEVICE TO SERVICE. NO ADDITIONAL ISSUES HAVE BEEN REPORTED.

Description of Event or Problem · 0

THE USER FACILITY REPORTED DURING A PATIENT PROCEDURE, AN EMPLOYEE ATTEMPTED TO ROUTE A VIDEO CONNECTION TO THE HARMONY IQ SYSTEM USING A VIDEO CONVERTER AND THE VIDEO SOURCE DID NOT DISPLAY ON THE MONITOR. THE EMPLOYEE USED A DIFFERENT VIDEO CONVERTER, AND THE PROCEDURE WAS COMPLETED SUCCESSFULLY. NO REPORT OF INJURY OR PROCEDURE DELAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
401559 HARMONY IQ INTEGRATION SYSTEM FTA BLACK DIAMOND VIDEO, INC. HARMONY IQ 3600 (10)4.3.7.4 00724995199142

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown