FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 24973668 · Received April 23, 2026

Report

Report Number
2955842-2026-22710
Event Type
Malfunction
Date Received
April 23, 2026
Date of Event
April 9, 2026
Report Date
May 29, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE WENT ON-SITE AND REPLACED THE INTEGRATED ELECTROSURGICAL UNIT (IESU). THE SYSTEM WAS VERIFIED AND READY FOR USE. INTUITIVE SURGICAL, INC. (ISI) HAS NOT RECEIVED THE DA VINCI PRODUCT WITH AN ALLEGED ISSUE TO PERFORM FAILURE ANALYSIS. A FOLLOW-UP MDR WILL BE SUBMITTED IF THE PRODUCT IS RETURNED AND EVALUATED AND/OR IF ADDITIONAL INFORMATION IS RECEIVED.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING DA VINCI-ASSISTED BILATERAL INGUINAL HERNIA SURGICAL PROCEDURE, SITE CONTACTED INTUITIVE TECHNICAL SUPPORT ENGINEER (TSE) TO REPORT ERROR ON ERBE GENERATOR. THE CUSTOMER POWER CYCLED THE ERBE WITH NO CHANGE. TSE HAD CUSTOMER UNPLUG THE CABLES FROM THE ERBE AND POWER CYCLE. THE UNIT CAME ON AND FAULTED WITH A 3-89 FAULT ON THE TOP MONOPOLAR PORT WITH NOTHING PLUGGED IN THAT PORT. THERE WAS NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
413616 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-17 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1