FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 24973513 · Received April 23, 2026

Report

Report Number
2955842-2026-22717
Event Type
Malfunction
Date Received
April 23, 2026
Date of Event
March 27, 2026
Report Date
April 23, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110744
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE FSE WAS ABLE TO REPRODUCE THE ISSUE AND REPLACED THE HELI COIL TO RESOLVE THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. THE HELI COIL WAS SCRAPPED AND WILL NOT BE RETURNED BACK TO ISI.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING DA VINCI-ASSISTED SURGICAL PROCEDURE, THE CUSTOMER REPORTED THE FOOT TRAY WAS NOT MOVING IN AND OUT. THE CUSTOMER STATED THAT THEY COULD HEAR THE MOTOR NOISE, BUT THERE WAS NO MOVEMENT OF THE FOOT TRAY. THE CUSTOMER WAS USING OTHER CONSOLE TO FINISH THE CASE.THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
3979 DAVINCI XI SURGEON SIDE CONSOLE, SMART PEDALS NAY INTUITIVE SURGICAL, INC 380677-21 N/A 00886874110744

Patients

Seq Age Sex Outcome Treatment
1