FDA Adverse Event Malfunction Summary report: N

HUT EXT DR FINAL ASSY-REVERSE

MDR report key: 2497257 · Received March 13, 2012

Report

Report Number
1518293-2012-00045
Event Type
Malfunction
Date Received
March 13, 2012
Date of Event
February 28, 2012
Report Date
March 13, 2012
Manufacturer
LIEBEL-FLARSHEIM CO.
Product Code
IXR
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

COVIDIEN TECH SUPPORT ADVISED CUSTOMER TO TRY TO TUBE WARM-UP AS WELL AS FLUORO AND RAD. CUSTOMER TRIED AND REPORTED TUBE WARM-UP AND FLUORO WERE WORKING, HOWEVER THEY HAD NO RAD SHOT. TECH SUPPORT INSTRUCTED CUSTOMER TO CHECK PATIENT FILE STATUS. CUSTOMER REPORTED THEY FOUND PATIENT FILE WAS NOT OPENED. CUSTOMER OPENED PATIENT FILE AND REPORTS RAD WAS FUNCTIONING AND PERFORMING AS EXPECTED. TECH SUPPORT ALSO VERIFIED WITH THE CUSTOMER THAT THE RIGHT SIDE MONITOR HAD BEEN SET UP BY CUSTOMER FOR CAMERA IMAGES; THEREFORE, NO RAD/FLUORO WOULD BE EXPECTED THERE. CUSTOMER REPORTS SYSTEM WAS NOW WORKING. SYSTEM RETURNED TO FULL SERVICE BY CUSTOMER.

Description of Event or Problem · 1

MARCH 2: CUSTOMER REPORTS STAFF WERE PERFORMING AN UNDETERMINED UROLOGY PROCEDURE WHEN FLUORO AND RAD IMAGING FAILED. CUSTOMER UNABLE TO PROVIDE PATIENT OR PROCEDURAL INFORMATION, OTHER THAN TO SAY THE PROCEDURE WAS COMPLETED AND PATIENT IS FINE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HUT EXT DR FINAL ASSY-REVERSE IXR LIEBEL-FLARSHEIM CO. HUT EXT DR NA

Patients

Seq Age Sex Outcome Treatment
1 UNK