FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK INFORM II TEST STRIPS

MDR report key: 24969097 · Received April 23, 2026

Report

Report Number
1823260-2026-01565
Event Type
Malfunction
Date Received
April 23, 2026
Date of Event
April 1, 2026
Report Date
April 23, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
LFR
UDI-DI
00365702428102
PMA / PMN Number
K121679
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE ACCU-CHEK INFORM II METER SERIAL NUMBER WAS (B)(6). THE REPORTER MENTIONED THAT QC WAS PERFORMED ON THE DAY OF THE EVENT, AND IT WAS REPORTEDLY ACCEPTABLE. THE ACCU-CHEK INFORM II TEST STRIPS WERE REQUESTED FOR INVESTIGATION. ON A REGULAR BASIS, ACCU-CHEK INFORM STRIPS OF LOTS CURRENTLY VALID IN THE MARKET ARE TESTED AS PART OF ROUTINE RETENTION TESTING, AND RESULTS HAVE PASSED THE INTERNAL INSPECTION. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

NO CUSTOMER MATERIAL WAS RECEIVED FOR INVESTIGATION. NO INFORMATION WAS PROVIDED THAT WOULD POINT TO A CAUSE FOR THE DISCREPANCY IN THE RESULTS. THERE WAS NO EVIDENCE OF A CAUSAL LINK TO THE MEDICAL DEVICE. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.

Description of Event or Problem · 0

THE REPORTER COMPLAINED OF QUESTIONABLE GLUCOSE RESULTS FOR 1 PATIENT TESTED ON AN ACCU-CHEK INFORM II METER. IT WAS ALLEGED THAT THE METER RESULTS WERE: AT 7:17 AM: 16 MG/DL. AT 7:19 AM: 11 MG/DL. AT 7:29 AM: 146 MG/DL. THE RESULT OF 146MG/DL WAS BELIEVED TO BE CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
95815 ACCU-CHEK INFORM II TEST STRIPS BLOOD GLUCOSE MONITORING TEST STRIPS LFR ROCHE DIAGNOSTICS 671959 00365702428102

Patients

Seq Age Sex Outcome Treatment
1