FDA Adverse Event Malfunction Summary report: N

DAVINCI 5

MDR report key: 24949115 · Received April 22, 2026

Report

Report Number
2955842-2026-22463
Event Type
Malfunction
Date Received
April 22, 2026
Date of Event
March 23, 2026
Report Date
May 22, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874119662
PMA / PMN Number
K232610
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REPLACED THE VISION SIDE CART POWER DISTRIBUTION BOARD (VSPD) TO CORRECT THE ISSUE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI DID RECEIVE THE PRODUCT INVOLVED WITH THIS COMPLAINT TO PERFORM FAILURE ANALYSIS; HOWEVER, FAILURE ANALYSIS HAS NOT COMPLETED THEIR INVESTIGATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE CUSTOMER CONTACTED THE TECHNICAL SUPPORT ENGINEER (TSE) TO REPORT A RECURRING TOWER OVERHEATING MESSAGE. THE TSE HAD THE CALLER VERIFY THAT THERE WERE NO OBSTRUCTIONS IN FRONT OF THE TOWER, WHICH THE CALLER CONFIRMED, AND ALSO CONFIRMED THERE WAS NO VISIBLE DUST IN THE FRONT OF THE TOWER. THE TSE THEN RECOMMENDED THAT THE CUSTOMER POWER DOWN THE SYSTEM BETWEEN CASES TO ALLOW THE SYSTEM TO COOL OFF, AND THE CALLER AGREED TO INFORM THE STAFF BEFORE THE CALL ENDED. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
272900 DAVINCI 5 VISION SIDE CART NAY INTUITIVE SURGICAL, INC 380746-46 N/A 00886874119662

Patients

Seq Age Sex Outcome Treatment
1