FDA Adverse Event Malfunction Summary report: N

ANALYTICAL D MODULE

MDR report key: 2494523 · Received March 16, 2012

Report

Report Number
1823260-2012-01484
Event Type
Malfunction
Date Received
March 16, 2012
Date of Event
March 2, 2012
Report Date
March 16, 2012
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K953239
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

RESULTS - THE FIELD SERVICE REPRESENTATIVE DETERMINED THE SAMPLE ARM 2 WAS MISADJUSTED AND THERE WAS A MECHANICAL FAILURE WITH THE STIRRER MECHANISM.

Description of Event or Problem · 1

THE USER RECEIVED QUESTIONABLE LOW CREATININE PLUS (CREATININE) RESULTS FOR FOUR PATIENT SAMPLES. OF THE DATA PROVIDED FOR TWO PATIENT SAMPLES, ONLY THE RESULTS FOR ONE PATIENT WERE DISCREPANT AND REPORTED OUTSIDE THE LABORATORY. ALL OF THE SAMPLES WERE PROCESSED BY THE MODULAR PREANALYTIC (MPA) SYSTEM WHICH ALIQUOTED THE SAMPLES INTO A CUP WHICH WAS USED FOR THE INITIAL TESTING. THE ORIGINAL RESULT WAS 0.10 MG/DL AND WAS REPORTED OUTSIDE THE LABORATORY. THE RESULT FAILED A DELTA CHECK IN THE USER'S HOST SYSTEM SO THE USER PULLED THE ORIGINAL PRIMARY TUBE AND RETESTED IT ON DIFFERENT ANALYTICAL D MODULE ANALYZER. THE RESULT WAS 1.25 MG/DL WHICH WAS DEEMED CORRECT AND WAS ISSUED AS A CORRECTED REPORT. NO ADVERSE EVENTS OCCURRED AND NO PATIENTS WERE TREATED OR HAD TREATMENT WITHHELD BASED UPON ERRONEOUS RESULTS. THE LOT NUMBER AND EXPIRATION DATE OF THE REAGENT WAS NOT PROVIDED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE SAMPLE ARM 2 WAS MISADJUSTED AND THERE WAS A MECHANICAL FAILURE WITH THE STIRRER MECHANISM. HE ADJUSTED SAMPLE ARM 2 AND CLEANED AND LUBRICATED THE STIRRER SPINDLES AND GEARS. TO VERIFY THE ANALYZER OPERATION, HE PERFORMED ALL PROBE ADJUSTMENTS, ADJUSTED THE LEVEL OF THE RINSE AND DETERGENT, CHECKED THE STIRRERS AND REAGENT NOZZLE RINSE, PERFORMED COMMON LINE CLEANING, 50 MECHANISM CHECKS AND OBSERVED PROPER OPERATION WITHOUT ERROR. THE USER PERFORMED CALIBRATION AND QUALITY CONTROL WHICH PASSED ACCORDING TO THE SITE SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ANALYTICAL D MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1