FDA Adverse Event Malfunction Summary report: N

COBAS C 703 ANALYTICAL UNIT

MDR report key: 24944524 · Received April 21, 2026

Report

Report Number
1823260-2026-01531
Event Type
Malfunction
Date Received
April 21, 2026
Date of Event
March 29, 2026
Report Date
April 21, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
07613336200544
PMA / PMN Number
K253490
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AU
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE GLUCOSE HK GEN.3 REAGENT LOT NUMBER IS 919276 OR 926184. THE EXPIRATION DATE WAS NOT PROVIDED. THE FIELD SERVICE ENGINEER FOUND THAT THE TUBES IN THE RINSE STATION NEEDED TO BE REPLACED. HE REPLACED THE TUBES. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

WE RECEIVED AN ALLEGATION ABOUT DISCREPANT RESULTS FOR 8 PATIENTS' SAMPLES TESTED WITH THE GLUCOSE HK GEN.3 ASSAY ON A COBAS C 703 ANALYTICAL UNIT. SAMPLE 1: INITIAL RESULT: 22 MG/DL. THE CUSTOMER QUESTIONED THE INITIAL RESULT AND REPEATED THE SAMPLE. NO QUESTIONABLE RESULT WAS REPORTED OUTSIDE THE LABORATORY. REPEAT RESULT: 179 MG/DL. THE REPEAT RESULT WAS DEEMED CORRECT. SAMPLE 2: INITIAL RESULT: 24 MG/DL. REPEAT RESULT: 86 MG/DL. SAMPLE 3: INITIAL RESULT: 29 MG/DL. REPEAT RESULT: 97 MG/DL. SAMPLE 4: INITIAL RESULT: 24 MG/DL. REPEAT RESULT: 92 MG/DL. SAMPLE 5: INITIAL RESULT: <2 MG/DL. 1ST REPEAT RESULT: 24 MG/DL. 2ND REPEAT RESULT: 112 MG/DL. SAMPLE 6: INITIAL RESULT: 19 MG/DL. REPEAT RESULT: 80 MG/DL. SAMPLE 7: INITIAL RESULT: 28 MG/DL. REPEAT RESULT: 119 MG/DL. SAMPLE 8: INITIAL RESULT: 21 MG/DL. REPEAT RESULT: 89 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
322800 COBAS C 703 ANALYTICAL UNIT ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE ROCHE DIAGNOSTICS C703 07613336200544

Patients

Seq Age Sex Outcome Treatment
1