FDA Adverse Event Malfunction Summary report: N

VERSACARE

MDR report key: 2492808 · Received March 13, 2012

Report

Report Number
2492808
Event Type
Malfunction
Date Received
March 13, 2012
Report Date
February 14, 2012
Manufacturer
HILL-ROM
Product Code
FNL
Product Problem
Yes
Report Source
User Facility report
Reporter Location
MS, US

Narratives

Description of Event or Problem · 1

THE FACILITY HAS RECENTLY RECEIVED SEVERAL NEW HILL ROM VERSACARE HOSPITAL BEDS. THE BEDS ARE INTERMITTENTLY "LOCKING OUT" AND EVERYTHING JUST STOPS WORKING ON THEM. WHEN THIS OCCURS, THE FACILITY HAS TO CONTACT HILL ROM SERVICE TECHNICIANS TO COME AND ADDRESS THE PROBLEM. THE FACILITY IS WORKING WITH HILL ROM ENGINEERS TO TROUBLESHOOT THE PROBLEM BUT AS OF THE DATE OF THIS REPORT, THE PROBLEM HAS NOT BEEN RESOLVED. CURRENTLY, HILL ROM IS CHANGING THE SIDE RAIL BOARDS AND LOGIC CONTROL BOARDS TO ADDRESS THIS ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VERSACARE HOSPITAL BEDS FNL HILL-ROM P3200J00380 *
2 VERSACARE HOSPITAL BEDS FNL HILL-ROM P3200J000122 *

Patients

Seq Age Sex Outcome Treatment
1 *