FDA Adverse Event Malfunction Summary report: N

IP5

MDR report key: 24927871 · Received April 20, 2026

Report

Report Number
MW5186983
Event Type
Malfunction
Date Received
April 20, 2026
Report Date
April 16, 2026
Manufacturer
INVIVO CORPORATION/PHILIPS MEDICAL SYSTEMS INTERNATIONAL BV
Product Code
MWI
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
US
Reporter Occupation
RISK MANAGER
Health Professional
Yes

Narratives

Description of Event or Problem · 0

OVER THE LAST 3 YEARS WE HAVE HAD CONTINUAL PROBLEMS WITH OUR PHILIPS MR 400 AND IP5 FOR MRI USE. LOOKING BACK AT THE CASE HISTORY, IN (B)(6) 2024, THIS ISSUE WAS FIRST REPORTED AND VERIFIED BY PHILIPS FSE AND SENT IN FOR EVALUATION (CASE# (B)(4)) WITH NO PROBLEM FOUND. THEN, IN (B)(6) 2025, A CASE WAS OPENED (CASE# (B)(4)) REGARDING A "SOFTWARE CONFIGURATION INVALID" MESSAGE. IT WAS RECOMMENDED BY PHILIPS TECH SUPPORT THAT THE SOFTWARE BE UPGRADED TO THE LATEST VERSION. WHEN THE FSE ARRIVED, HE FOUND THAT THE SOFTWARE WAS ALREADY AT THE LATEST VERSION WITH NO PROBLEM FOUND. IN (B)(6) 2025, THE SHUTTING DOWN ISSUE HAPPENS AGAIN (CASE# (B)(4)), AND THIS TIME PHILIPS TECH SUPPORT RECOMMENDS REPLACING THE DISPLAY ASSEMBLY. NOW IT IS SUGGESTED WE REPLACE THE MR400 PARAMETER PCBA. IF THE DISPLAY ASSEMBLY AND PARAMETER PCBA (PRINTED CIRCUIT BOARD ASSEMBLY) ARE TRULY ISSUES, THEN WHY WASN'T THIS FOUND DURING THE EVALUATION OF THE DEVICE? PT CODE: 4582. DEVICE CODES: 1112, 4019. REF: MW5186982.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
994387 IP5 MONITOR, PHYSIOLOGICAL, PATIENT (WITHOUT ARRHYTHMIA DETECTION OR ALARMS) MWI INVIVO CORPORATION/PHILIPS MEDICAL SYSTEMS INTERNATIONAL BV

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown