FDA Adverse Event Malfunction Summary report: N

DAVINCI X

MDR report key: 24921571 · Received April 20, 2026

Report

Report Number
2955842-2026-22134
Event Type
Malfunction
Date Received
April 20, 2026
Date of Event
March 28, 2026
Report Date
April 19, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874115404
PMA / PMN Number
K171294
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

AN INVESTIGATION WAS COMPLETED TO DETERMINE THE CAUSE OF THIS REPORTED EVENT. AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE FOUND THAT BOTH OPTICAL FIBERS HAD BEEN HEATED AND MELTED AND REPLACED THE FIBER OPTIC CABLES (FOC). THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. THE PROBABLE ROOT CAUSE COULD NOT BE DETERMINED SINCE THE FOC WILL NOT BE RETURNED.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED OTHER UROLOGY SURGICAL PROCEDURE, THE BLUE FIBER CABLE (BFC) AT THE PATIENT SIDE CART (PSC) WAS BURNT AND THE ISSUE WAS DISCOVERED BEFORE DOCKING THE ROBOT. THE PROCEDURE WAS CONVERTED TO ANOTHER DV SYSTEM WITH NO REPORTED INJURY. ISI FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE CUSTOMER USED ANOTHER DV SYSTEM TO COMPLETE THE PROCEDURE WITH NO PATIENT INJURY OR HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
257437 DAVINCI X PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380620-43 N/A 00886874115404

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES