FDA Adverse Event Injury Summary report: N

DAVINCI XI

MDR report key: 24917481 · Received April 17, 2026

Report

Report Number
2955842-2026-22074
Event Type
Injury
Date Received
April 17, 2026
Date of Event
March 23, 2026
Report Date
April 17, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110744
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
501

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REVIEWED THE SYSTEM LOGS WITH A TECHNICAL SUPPORT ENGINEER (TSE) AND DETERMINED THAT THE FAULT WAS LIKELY DUE TO A BLUE FIBER CONNECTION ISSUE. REVIEW OF THE SYSTEM WHEEL GIGBIT REVEALED NO ABNORMALITIES. TO ADDRESS THE REPORTED ISSUE, AN ELECTRICAL-MECHANICAL ADJUSTMENT WAS PERFORMED, AND THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI DID NOT RECEIVE A DA VINCI PRODUCT TO PERFORM FAILURE ANALYSIS.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED HIATAL HERNIA REPAIR PROCEDURE, THE LEFT EYE OF THE HIGH-RESOLUTION STEREO VIEWER (HRSV) ON THE SURGEON SIDE CONSOLE (SSC) DISPLAYED A BLUE SCREEN, WHILE THE RIGHT EYE FUNCTIONED AS EXPECTED. THE SURGEON DETERMINED IT WAS UNSAFE TO PROCEED AND ELECTED TO CONVERT TO A LAPAROSCOPIC APPROACH. AN INTUITIVE SURGICAL INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) WAS CONSULTED AND REVIEWED THE SYSTEM LOGS, BUT WAS UNABLE TO CONFIRM THE REPORTED ISSUE AS THE SYSTEM WAS OFFLINE AND THE CUSTOMER WAS UNABLE TO ESTABLISH AN ONSITE CONNECTION. THE TSE REQUESTED THE CUSTOMER TO CHECK THE LEFT AND RIGHT EYE VIDEO OUTPUTS ON THE VISION SIDE CART (VSC). THE CUSTOMER CONFIRMED THAT BOTH VSC VIDEO OUTPUTS WERE FUNCTIONING AS EXPECTED. THE TSE RECOMMENDED A HARD RESET OF THE SYSTEM; HOWEVER, THE CONVERSION TO LAPAROSCOPIC SURGERY OCCURRED DURING THIS TROUBLESHOOTING PROCESS. AFTER THE SYSTEM REBOOT, BOTH EYES ON THE SSC DISPLAY FUNCTIONED AS EXPECTED WITH NO ERRORS OBSERVED. IT IS UNCLEAR WHETHER ADDITIONAL PORTS WERE PLACED DURING THE PROCEDURE. THE PATIENT TOLERATED THE CHANGE IN SURGICAL APPROACH, WITH NO POSTOPERATIVE COMPLICATIONS REPORTED, AND THERE IS NO CONCERN FOR LONG-TERM COMPLICATIONS RELATED TO THIS EVENT. THE SURGEON ATTRIBUTED THE CONVERSION TO A SYSTEM FAILURE DURING STARTUP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
187023 DAVINCI XI SURGEON SIDE CONSOLE, SMART PEDALS NAY INTUITIVE SURGICAL, INC 380677-04 N/A 00886874110744

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Required Intervention DA VINCI INSTRUMENTS AND ACCESSORIES