FDA Adverse Event Malfunction Summary report: N

CUSTOM REVERSE TOTAL SHOULDER

MDR report key: 24911654 · Received April 17, 2026

Report

Report Number
3014833750-2026-00004
Event Type
Malfunction
Date Received
April 17, 2026
Date of Event
March 26, 2026
Report Date
April 17, 2026
Manufacturer
RESTOR3D, INC.
Product Code
PHX
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE SURGICAL PROCEDURE WAS COMPLETED AS INTENDED WITH ONLY A 30-45 MIN DELAY. THE PATIENT WAS CLOSED FOLLOWING PLACEMENT OF THE BASEPLATE BUT SURGERY WAS FINISHED WITHOUT SCREWS THE SURGEON INTENDED TO PLACE DUE TO SCREW SEATING ISSUE.

Description of Event or Problem · 0

CASE WAS PLANNED TO USE 5.0-MM AND 3.5-MM DIAMETER LOCKING SCREWS. THE 5.0-MM SCREWS DID NOT FIT INTRAOPERATIVELY AND THE SURGEON WAS ONLY ABLE TO IMPLANT ONE OUT OF FIVE OF THE 5.0-MM LOCKING SCREWS. THE SURGEON WAS ABLE TO IMPLANT ALL THREE 3.5-MM LOCKING SCREWS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
41592 CUSTOM REVERSE TOTAL SHOULDER CUSTOM REVERSE TOTAL SHOULDER PHX RESTOR3D, INC. 15903-100

Patients

Seq Age Sex Outcome Treatment
1 67 YR Female