UNICEL® DXI 800 ACCESS IMMUNOASSAY SYSTEM, RECONDITIONED
Report
- Report Number
- 2122870-2012-00583
- Event Type
- Malfunction
- Date Received
- March 13, 2012
- Date of Event
- February 7, 2012
- Report Date
- February 16, 2012
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K023764
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TU
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
SPECIFIC PATIENT SAMPLING DETAILS WERE NOT SUPPLIED BY THE CUSTOMER TO DATE. BEC CUSTOMER ADVOCATE (CA) REVIEWED ALL THREE LEVELS OF THE CUSTOMER SUPPLIED ESTRADIOL QC CHARTS DATED (B)(4) 2012. ALL QC VALUES WERE WITHIN 1 TO 2 SD OF THE CUSTOMER'S ESTABLISHED MEANS PRIOR TO THE EVENT. HOWEVER, THE CUSTOMER OBTAINED ERRATIC ESTRADIOL QC RESULTS ON (B)(6) 2012. THE CUSTOMER NOTES THAT THE ERRATIC ESTRADIOL RESULTS OCCURRED AFTER SWITCHING TO THE NEW ESTRADIOL ANTIBODY (REAGENT LOT # 170077). BEC CUSTOMER ADVOCATE ALSO REVIEWED THE CUSTOMER SUPPLIED ESTRADIOL CALIBRATION CURVE FROM (B)(6) 2012. THE CALIBRATION CURVE WAS ACCEPTED AS PASSING AND HAD ACCEPTABLE %CVS (REAGENT LOT # 170077 AND CALIBRATOR LOT # 022270). HOWEVER, THE CALIBRATION'S RELATIVE LIGHT UNITS ARE LOWER THAN THE BEC RELEASED DATA BY APPROXIMATELY HALF. THE SYSTEM CHECK PERFORMED ON (B)(4) 2012 PASSED WITHIN THE SPECIFICATIONS. ADDITIONALLY, THE CUSTOMER PERFORMED THE WASHED PORTION OF SYSTEM CHECK ON (B)(4) 2012, AND THE RESULTS ALSO PASSED WITHIN INSTRUMENT SPECIFICATIONS. THE CUSTOMER ROUTINELY PERFORMS SYSTEM MAINTENANCE ON TIME INCLUDING RUNNING SPECIAL CLEAN, CLEANING THE ASPIRATE PROBES AND CHANGING THE DUCK BILL VALVE. THERE IS NO INDICATION THAT A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED FOR THIS EVENT TO DATE. THIS ISSUE IS CURRENTLY UNDER INVESTIGATION. A DEFINITIVE ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE.
A ROUTINE YEARLY MAINTENANCE WAS PERFORMED ON THE INSTRUMENT, AND NO FURTHER ISSUES HAVE BEEN REPORTED FROM THE CUSTOMER'S SITE.(B)(4).
A CUSTOMER CONTACTED BECKMAN COULTER INC (BEC) IN REGARDS TO OBTAINING ERRATIC PATIENT AND QUALITY CONTROL (QC) ESTRADIOL RESULTS THAT WERE GENERATED BY UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM USING ACCESS ESTRADIOL REAGENTS LOT # 170077. UPON REPEAT ON THE SAME INSTRUMENT, DIFFERENT RESULTS WERE GENERATED OUTSIDE OF THE ASSAY'S STATED PRECISION CLAIM OF LESS THAN OR EQUAL TO 12%. THE QUESTIONED PATIENT RESULTS WERE REPORTED OUT OF THE LABORATORY. IT IS UNKNOWN IF THERE WERE ANY CHANGES TO PATIENT TREATMENT. THERE HAS BEEN NO REPORT OF DEATH OR INJURY ASSOCIATED WITH THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXI 800 ACCESS IMMUNOASSAY SYSTEM, RECONDITIONED | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER FOR CLINICAL USE | JJE | BECKMAN COULTER, INC. | DXI 800 | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |