FDA Adverse Event Malfunction Summary report: N

LENSX LASER SYSTEM

MDR report key: 24893121 · Received April 16, 2026

Report

Report Number
2028159-2026-00500
Event Type
Malfunction
Date Received
April 16, 2026
Report Date
May 7, 2026
Manufacturer
ALCON LENSX, INC.
Product Code
OOE
UDI-DI
00380659981623
PMA / PMN Number
K163551
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

CORRECTED INFORMATION PROVIDED IN G.1., AND H.11. PRODUCT MANUFACTURER DETAILS HAVE BEEN UPDATED. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).

Additional Manufacturer Narrative · 0

H.3., H.6.: INVESTIGATION, INCLUDING ROOT CAUSE ANALYSIS, IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. ALCON LENSX (B)(4) IS NO LONGER OPERATIONAL. LENSX MANUFACTURED PRODUCTS ARE MAINTAINED AND INVESTIGATED BY THE ALCON RESEARCH, LTD. IRVINE TECHNOLOGY CENTER (B)(4). THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).

Description of Event or Problem · 0

A NON HEALTHCARE PROFESSIONAL REPORTED GANTRY WAS MOVING DOWN ON ITS OWN INTERMITTENTLY IN THE UNKNOWN EYE OF THE PATIENT DURING UNKNOWN TIMING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
305078 LENSX LASER SYSTEM OPHTHALMIC FEMTOSECOND LASER OOE ALCON LENSX, INC. 550 NA 00380659981623

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown