FDA Adverse Event Injury Summary report: N

OT ULTRALINK METER

MDR report key: 2489176 · Received March 13, 2012

Report

Report Number
2939301-2012-02435
Event Type
Injury
Date Received
March 13, 2012
Date of Event
February 21, 2012
Report Date
February 22, 2012
Manufacturer
LIFESCAN INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT. THE 510(K) # IS K073231.

Description of Event or Problem · 1

ON (B)(6) 2012, THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING HER ONETOUCH ULTRALINK METER CONTINUED TO POWER OFF DURING USE. THE MEDICAL SURVEILLANCE SPECIALIST (MSS) WAS UNABLE TO REACH THE LAY USER/PATIENT FOR FOLLOW-UP QUESTIONS. THE FOLLOWING COMPLAINT WAS CLASSIFIED BASED ON INFORMATION OBTAINED FROM LIFESCAN CUSTOMER SERVICE. THE ALLEGED ISSUE BEGAN ON (B)(6) 2012 AT 9AM. THE PATIENT MANAGES HER DIABETES WITH HUMALOG INSULIN. AT AN UNCLEAR TIME, THE PATIENT ADMINISTERED SELF AN INCREASE DOSE OF HUMALOG INSULIN (15 UNITS). ABOUT 3 HOURS AFTER THE ALLEGED ISSUE, THE PATIENT CLAIMS SHE FELT SYMPTOMS OF SHAKY, "HEAD NOT RIGHT" AND DID NOT FEEL LIKE SHE WAS PRESENT. THE PATIENT DENIED RECEIVING MEDICAL TREATMENT. IT IS NOT KNOWN IF THE PATIENT TESTED ON ANOTHER DEVICE. AT THE TIME OF TROUBLESHOOTING, THE CCA NOTED THE BATTERIES HAVE ALREADY BEEN REPLACED IN THE SUBJECT METER. THERE IS NO INDICATION OF MISUSE. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT REPORTEDLY DEVELOPED SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY AFTER THE ALLEGED METER ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRALINK METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC. 3193714

Patients

Seq Age Sex Outcome Treatment
1 58 YR Life Threatening