FDA Adverse Event Injury Summary report: N

INOGEN ONE G5 PORTABLE OXYGEN CONCENTRATOR

MDR report key: 24887071 · Received April 15, 2026

Report

Report Number
3004672275-2026-00094
Event Type
Injury
Date Received
April 15, 2026
Date of Event
March 21, 2026
Report Date
April 15, 2026
Manufacturer
INOGEN INC.
Product Code
CAW
UDI-DI
00817131020162
PMA / PMN Number
K032818
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

B3 DATE OF EVENT IS ESTIMATED. THE UNIT WAS RETURNED FOR EVALUATION ON 30-MAR-2026. THE UNIT WAS RETURNED WITH A OXYGEN ERROR COMPLAINT, WHICH WAS CONFIRMED DURING TESTING. THE ISSUE WAS TRACED TO A STUCK FEED WASTE VALVE CAUSED BY DEBRIS INSIDE IT. ALSO, THE MUFFLER BEING FILLED WITH DUST, WHICH RESULTED IN A BLOCKAGE IN THE FEED PORT, AND DAMAGED COMPRESSOR MOUNT DUE TO COMPRESSOR VIBRATION. ADDITIONALLY, DATA LOG SHOWS THE '02 DELIVERY ERROR', POSSIBLY THIS CAN HAPPEN WHEN CANNULA IS NOT POSITIONED CORRECTLY IN THEIR NOSE. THE UIP & HOUSING WERE ALSO REPLACED DUE TO COSMETIC DAMAGE.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PATIENT'S UNIT HAD AN OXYGEN DELIVERY ERROR. TROUBLESHOOTING DID NOT RESOLVE THE ISSUE AND THE ERROR CODE PERSISTED. AS A RESULT, THE PATIENT WAS RUSHED TO THE EMERGENCY ROOM. A REPLACEMENT UNIT WAS SENT TO THE PATIENT. ADDITIONAL INFORMATION WAS REQUESTED, BUT THE PATIENT DID NOT WANT TO ANSWER ANY FURTHER QUESTIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
946925 INOGEN ONE G5 PORTABLE OXYGEN CONCENTRATOR INOGEN ONE G5 PORTABLE OXYGEN CONCENTRATOR CAW INOGEN INC. IO-500 00817131020162

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Other