FDA Adverse Event Malfunction Summary report: N

COBAS C 303 ANALYTICAL UNIT

MDR report key: 24862903 · Received April 13, 2026

Report

Report Number
1823260-2026-01405
Event Type
Malfunction
Date Received
April 13, 2026
Date of Event
March 22, 2026
Report Date
May 14, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
07613336220153
PMA / PMN Number
K220134
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE ELECTRODE LOT NUMBER IS FFY WITH AN EXPIRATION DATE OF 30-SEP-2026. THE FIELD SERVICE REPRESENTATIVE FOUND THAT THE O-RING WAS MISSING FROM THE ACRYLIC BLOCK AND THE SIPPER NOZZLE NUT WAS UPSIDE DOWN. HE REPLACED THE MISSING O-RING AND CORRECTLY INSTALLED THE SIPPER NOZZLE NUT. HE PERFORMED CHECKS AND TESTS WITH ACCEPTABLE RESULTS. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

THE CALIBRATION AND QC WERE ACCEPTABLE. THE INVESTIGATION DETERMINED THAT THE SERVICE ACTIONS RESOLVED THE ISSUE.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE SODIUM ELECTRODE RESULTS FOR 1 PATIENT SAMPLE ON A COBAS C 303 ANALYTICAL UNIT. THE INITIAL RESULT WAS 134.2 MMOL/L. THE REPEATED RESULT WAS 139.8 MMOL/L. NEITHER RESULT WAS BELIEVED TO BE CORRECT. THE SAMPLE WAS REPEATED BECAUSE THE CUSTOMER NOTICED THE NEGATIVE ANON GAP IN THE MIDDLEWARE SYSTEM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
104317 COBAS C 303 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 07613336220153

Patients

Seq Age Sex Outcome Treatment
1