FDA Adverse Event Malfunction Summary report: N

OMNIPOD 5 PODS

MDR report key: 24851276 · Received April 11, 2026

Report

Report Number
3014585508-2026-19852
Event Type
Malfunction
Date Received
April 11, 2026
Date of Event
January 4, 2026
Report Date
April 11, 2026
Manufacturer
INSULET CORPORATION
Product Code
QFG
UDI-DI
20385083000579
PMA / PMN Number
K231826
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

CLOUD DATA FOR THE PERIOD OF (B)(6) 2026 WAS DOWNLOADED FOR REVIEW. INSPECTION OF THE PATIENT HISTORY BUFFER (PHB) AND POD MANAGER HISTORY (PMH) DATA INDICATES THAT THE POD WITH THE SERIAL NUMBER LISTED ON THE COMPLAINT PAGE (B)(6) WAS ACTIVATED ON (B)(6) 2026 AT 18:04:42. THE POD WAS FOUND TO GENERATE AN ALARM WITH ERROR CODE 19-01521-09651-205 AT (B)(6) 2026 AT 15:07:59 WHICH ALERTED THE USER THAT INSULIN DELIVERY STOPPED. CHANGE POD NOW.". THIS TRANSLATES TO AN 0XCD ALARM BEING GENERATED BY THE POD INDICATING "LOW VOLTAGE DETECTION BY ANALOG COMPARATOR 1. INSPECTION OF THE PHB DATA INDICATES THAT THE POD WAS IN AUTOMATED MODE FOR THE DURATION OF USE. THE SYSTEM WAS FOUND TO BE APPROPRIATELY ADJUSTING SUGGESTED INSULIN BASED ON ESTIMATED GLUCOSE VALUES (EGVS) RECEIVED BY THE POD AND USER INPUTS. ALL BOLUSES WERE FOUND TO BE FULLY DELIVERED AS INDICATED BY THE PULSE COUNT INCREASING WITH THE DELIVERED BOLUS VOLUME. THE USER'S EGVS WERE SHOWN TO START AT 293 MG/DL AND FOUND TO EVENTUALLY DECREASE TO NORMAL LEVELS HOWEVER WERE SHOWN TO INCREASE TO HIGH (GREATER THAN 401 MG/DL) BY THE TIME OF POD DEACTIVATION. NO PROBLEMS WERE FOUND WITH INSULIN DELIVERY BASED ON THE AVAILABLE CLOUD DATA FROM THE PMH AND PHB. HOWEVER, WITHOUT THE RETURNED POD, IT COULD NOT BE DETERMINED IF THERE WERE ANY DAMAGES OR DEFECTS WITH THE POD THAT WOULD CONTRIBUTE TO ISSUES WITH INSULIN DELIVERY OR THE REPORTED HAZARD ALARM. THE CAUSE OF THE REPORTED HAZARD ALARM COULD NOT BE DETERMINED. LOT RELEASE RECORDS WERE REVIEWED, AND THE PRODUCT LOT MET ALL ACCEPTANCE CRITERIA. LOCKED DOWN SMARTPHONE: LOCKDOWN. OMNIPOD SOFTWARE APP VERSION: 3.1.1. OPERATING SYSTEM: N5004L-AM-Q-MV01602-06-01.06. HARDWARE: N5004L. CGM SENSOR TYPE: G7. PLEASE NOTE, THE DEVICE IDENTIFIERS ARE CAPTURED AS REPORTED BY THE COMPLAINANT AND MAY NOT ALIGN WITH THE DEVICE CONFIGURATION REPORTED IN THIS SECTION AS THIS DATA IS PULLED FROM OUR CLOUD BASED ON THE REPORTED DATE OF EVENT.

Description of Event or Problem · 0

IT WAS REPORTED THE PATIENT'S BLOOD GLUCOSE LEVEL ROSE TO GREATER THAN 400 MG/DL WHILE WEARING THE POD BETWEEN 4 AND 24 HOURS ON THEIR BACK. THE PATIENT STATED THEY RECEIVED AN ERROR MESSAGE DURING A BOLUS THAT STOPPED THE INSULIN DELIVERY. AS TREATMENT, A NEW POD WAS APPLIED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
210699 OMNIPOD 5 PODS OMNIPOD 5 PODS QFG INSULET CORPORATION PT-001662 PH1U08182531 20385083000579

Patients

Seq Age Sex Outcome Treatment
1 30 YR Male