FDA Adverse Event Malfunction Summary report: N

ANALYTICAL E MODULE

MDR report key: 2484071 · Received March 8, 2012

Report

Report Number
1823260-2012-01325
Event Type
Malfunction
Date Received
March 8, 2012
Date of Event
February 22, 2012
Report Date
May 30, 2012
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION COULD NOT DETERMINE A SPECIFIC ROOT CAUSE. A GENERAL REAGENT OR INSTRUMENT ISSUE IS NOT OBVIOUS AS ALL CALIBRATION AND QUALITY CONTROL DATA WAS ACCEPTABLE. A SYSTEM ISSUE WAS NOT SUSPECTED AS ALL PERFORMANCE TESTING WAS SUCCESSFUL. THE PATIENT WAS NOT ADVERSELY AFFECTED.

Description of Event or Problem · 1

THE USER RECEIVED A QUESTIONABLE INTACT HUMAN CHORIONIC GONADOTROPIN + THE SS-SUBUNIT (HCG+SS) RESULT FOR ONE PATIENT SAMPLE. THE INITIAL RESULT FROM A "POUR OFF" TUBE WAS >10000 MIU/ML WITH A DATA FLAG ON ANALYTICAL E MODULE SERIAL NUMBER (B)(4). THE SAMPLE WAS AUTOMATICALLY REPEATED ON THIS E MODULE WITH A 1:100 DILUTION AND THE RESULT WAS 10 MIU/ML WITH A DATA FLAG. THIS RESULT WAS REPORTED OUTSIDE THE LABORATORY. THE USER QUESTIONED THE RESULT AND RERAN THE ORIGINAL SAMPLE ON ANALYTICAL E MODULE SERIAL NUMBER (B)(4) AND THE RESULT WAS >10,000 MIU/ML WITH A DATA FLAG. THE SAMPLE AUTOMATICALLY REPEATED WITH A 1:100 DILUTION AND THE RESULT WAS 113085 MIU/ML WITH A DATA FLAG. THIS WAS THE RESULT THE USER REPORTED AS CORRECT. THE ORIGINAL "POUR OFF" TUBE WAS REPEATED AND THE RESULT WAS >10000 MIU/ML WITH A DATA FLAG. THE SAMPLE WAS AUTOMATICALLY REPEATED WITH A 1:100 DILUTION AND THE RESULT WAS 116712 MIU/ML. THE PATIENT WAS NOT ADVERSELY AFFECTED. THE HCG+SS REAGENT LOT NUMBER WAS 16250103 WITH AN EXPIRATION DATE OF 07/31/2012. THE FIELD SERVICE REPRESENTATIVE COULD NOT DETERMINE A CAUSE. HE ADJUSTED THE LIQUID LEVEL DETECTION (LLD) VOLTAGE, RAN PERFORMANCE TESTING AND TESTED SAMPLES AND ALL "POUR OFFS." HE OBSERVED THE SYSTEM WAS PERFORMING CORRECTLY AND AS PER SPECIFICATION. ALL SYSTEM CHECKS WERE SUCCESSFUL. THE USER RAN QUALITY CONTROL WITH ALL RESULTS ACCEPTABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ANALYTICAL E MODULE IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1