FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 24810075 · Received April 7, 2026

Report

Report Number
2955842-2026-20745
Event Type
Malfunction
Date Received
April 7, 2026
Date of Event
March 12, 2026
Report Date
April 7, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REPLACED FOOT PEDAL TO RESOLVE THE ISSUE. THE SYSTEM WAS VERIFIED AND READY TO USE. ISI HAS NOT RECEIVED THE FOOT PEDAL FOR EVALUATION. THEREFORE, THE ROOT CAUSE OF THE CUSTOMER REPORTED FAILURE MODE HAS NOT BEEN DETERMINED. A FOLLOW-UP MDR WILL BE SUBMITTED IF THE PRODUCT IS RETURNED AND EVALUATED AND/ OR IF ADDITIONAL INFORMATION IS RECEIVED.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED BENIGN HYSTERECTOMY SURGICAL PROCEDURE, THE CUSTOMER EXPERIENCED AN ISSUE WHERE THE BIPOLAR WAS ACTIVATED UNINTENTIONALLY WITH THE BIPOLAR PEDAL IN THE VISION SIDE CART (VSC) DRAWER, AND M-12 ERRORS REPEATED DURING MONOPOLAR ACTIVATION. THE CUSTOMER NOTED THAT BARELY TOUCHING THE BIPOLAR PEDAL ACTIVATED THE BIPOLAR FUNCTION. THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) INSTRUCTED THE CUSTOMER TO DISCONNECT THE BIPOLAR FOOT SWITCH CABLE, WHICH CLEARED THE ERROR. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED ADDITIONAL INFORMATION: THERE WAS NOT ANY UNINTENDED TISSUE DAMAGE AS A RESULT OF THE AUTO FIRING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
479236 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-17 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Female DA VINCI INSTRUMENTS AND ACCESSORIES.