FDA Adverse Event Malfunction Summary report: N

UREA/BUN

MDR report key: 24802182 · Received April 7, 2026

Report

Report Number
1823260-2026-01322
Event Type
Malfunction
Date Received
April 7, 2026
Date of Event
March 13, 2026
Report Date
April 7, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CDQ
UDI-DI
04015630925131
PMA / PMN Number
K972250
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MY
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE UREA/BUN REAGENT EXPIRATION DATE WAS NOT PROVIDED. THE COBAS 8000 C702 MODULE SERIAL NUMBER IS (B)(6). THE CUSTOMER ALSO REPORTED CALIBRATION FAILURES. THE FIELD SERVICE ENGINEER PERFORMED A SERIES OF TROUBLESHOOTING-RELATED ACTIONS, INCLUDING VERIFYING THE GEAR PUMP HEAD, THE VACUUM PUMP READING, THE RINSE NOZZLE CONDITION, AND FLUSHING THE RINSE NOZZLE AND THE PROBES. HE FOUND THAT THE RINSE WATER LEVEL IN THE CELL RINSE STATION WAS LOWER THAN SPECIFIED. HE ADJUSTED THE RINSE WATER LEVEL IN THE CELL RINSE STATION AND PERFORMED CALIBRATION AND QC, AND THEY WERE WITHIN SPECIFICATIONS. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

WE RECEIVED AN ALLEGATION ABOUT DISCREPANT RESULTS FOR 1 PATIENT SAMPLE TESTED WITH THE UREA/BUN ASSAY ON A COBAS 8000 C702 MODULE. INITIAL RESULT: 3.7 MMOL/L. AFTER REVIEWING THE PATIENT'S HISTORY, THE SAMPLE WAS REPEATED ON ANOTHER LINE. REPEAT RESULT: 24.42 MMOL/L. THE RESULT OF 20+ MMOL/L WAS DEEMED TO BE CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
265096 UREA/BUN UREA NITROGEN TEST SYSTEM CDQ ROCHE DIAGNOSTICS 924957 04015630925131

Patients

Seq Age Sex Outcome Treatment
1