FDA Adverse Event Malfunction Summary report: N

NAVIO MAXI AND NAVIO MIDI

MDR report key: 24797451 · Received April 7, 2026

Report

Report Number
3004959902-2026-00001
Event Type
Malfunction
Date Received
April 7, 2026
Date of Event
February 10, 2026
Report Date
March 12, 2026
Manufacturer
TOBII DYNAVOX LLC
Product Code
ILQ
UDI-DI
07340074602070
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
501

Narratives

Description of Event or Problem · 0

NAVIO MIDI AND NAVIO MAXI ARE SPEECH-GENERATING AAC MEDICAL DEVICES POWERED BY AN INTERNAL LITHIUM-ION POUCH BATTERY. DURING REPAIR INTAKE ON A DEVICE RETURNED ON FEBRUARY 10TH FOR UNRELATED FUNCTIONAL ISSUES, FRACTURE OF INTERNAL BATTERY MOUNTING TABS WAS IDENTIFIED WITH EVIDENCE OF PRIOR DROP OR IMPACT DAMAGE. THE FRACTURED INTERNAL HOUSING CONTACTED AND COMPROMISED THE PRISMATIC LITHIUM-ION BATTERY CASING, LEADING TO AN INTERNAL SHORT CIRCUIT AND LOCALIZED THERMAL EVENT WITH INTERNAL HEATING AND BATTERY GAS VENTING; NO THERMAL EFFECTS EXTENDED BEYOND INTERNAL COMPONENTS. THE EXTERNAL ENCLOSURE REMAINED INTACT, AND NO SUSTAINED FIRE OR EXPLOSION OCCURRED. PREVIOUSLY FIVE CASES INVOLVED FRACTURED MOUNTING TABS ONLY, WITHOUT BATTERY POUCH DAMAGE, INTERNAL SHORT, THERMAL EFFECTS, HEAT, SMOKE, OR USER EXPOSURE. THOSE CASES WERE INITIALLY ASSESSED AS NON-REPORTABLE QUALITY FINDINGS BECAUSE NO BATTERY COMPROMISE, NO HAZARDOUS SITUATION, AND NO INJURY OR POTENTIAL FOR INJURY WERE IDENTIFIED AT THE TIME. THE SIXTH CASE INVOLVING LOCALIZED THERMAL RUNAWAY TRIGGERED ESCALATION AND REPORTABILITY ASSESSMENT. NO HEALTH EFFECTS WERE OBSERVED IN ANY CASE. NO INJURIES, CLINICAL SIGNS, OR SYMPTOMS OCCURRED, AND NO MEDICAL INTERVENTION WAS REQUIRED. THE OVERALL HEALTH IMPACT IS CLASSIFIED AS NO SERIOUS OUTCOME, WITH THE ONLY OBSERVED EFFECT BEING TEMPORARY DEVICE MALFUNCTION REQUIRING REPAIR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
241736 NAVIO MAXI AND NAVIO MIDI SPEECH GENERATING DEVICE ILQ TOBII DYNAVOX LLC 07340074602070

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Other