FDA Adverse Event Malfunction Summary report: N

COBAS C 503 ANALYTICAL UNIT

MDR report key: 24764512 · Received April 2, 2026

Report

Report Number
1823260-2026-01236
Event Type
Malfunction
Date Received
April 2, 2026
Date of Event
March 16, 2026
Report Date
May 11, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K191899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CREATININE REAGENT LOT NUMBER WAS 916751, THE CRP REAGENT LOT NUMBER WAS 926379, AND THE ALP REAGENT LOT NUMBER WAS 935593. THE REAGENT EXPIRATION DATES WERE REQUESTED, BUT NOT PROVIDED. THE MAIN WATER PRESSURE WAS FINE. THE FIELD SERVICE ENGINEER FOUND A CLOGGED SAMPLE PROBE, SO IT WAS REPLACED. A WASH STATION WAS RETROFITTED. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

NO FURTHER ISSUES WERE REPORTED AFTER THE PERFORMED SERVICE ACTIONS. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Description of Event or Problem · 0

THE INITIAL REPORTER STATED THEY RECEIVED DISCREPANT RESULTS FOR ONE PATIENT SAMPLE TESTED WITH CREATININE PLUS VER.2, A SECOND PATIENT SAMPLE TESTED WITH TINA-QUANT C-REACTIVE PROTEIN IV, AND A THIRD PATIENT SAMPLE TESTED WITH ALKALINE PHOSPHATASE ACC. TO IFCC GEN.2 (ALP) ON A COBAS C 503 ANALYTICAL UNIT. THE FIRST PATIENT SAMPLE INITIALLY RESULTED IN A CREATININE VALUE OF 195 UMOL/L AND IT REPEATED AS 110 UMOL/L. THE SECOND SAMPLE INITIALLY RESULTED IN A CRP VALUE OF 255 MG/L ND IT REPEATED AS 2.27 MG/L. THE THIRD SAMPLE RESULTED IN THE FOLLOWING ALP VALUES ON (B)(6) 2026: 52 U/L, 54 U/L, 54 U/L, 54 U/L, 61 U/L, AND 177 U/L.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2056 COBAS C 503 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1