FDA Adverse Event Malfunction Summary report: N

INTRALASE FS2

MDR report key: 24737868 · Received March 30, 2026

Report

Report Number
3012236936-2026-000081
Event Type
Malfunction
Date Received
March 30, 2026
Date of Event
March 9, 2026
Report Date
May 19, 2026
Manufacturer
AMO MANUFACTURING USA, LLC
Product Code
GEX
UDI-DI
05050474540231
PMA / PMN Number
K063682
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AK, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

SECTION A4 AND A5: UNKNOWN/ NOT PROVIDED. SECTION D6A: IF IMPLANTED, GIVE DATE: NOT APPLICABLE, AS THE DEVICE IS NOT AN IMPLANTABLE. SECTION D6B: IF EXPLANTED, GIVE DATE: NOT APPLICABLE, AS THE DEVICE IS NOT AN IMPLANTABLE. DEVICE EVALUATION: A FIELD SERVICE ENGINEER VISITED AND PERFORMED A PREVENTATIVE MAINTENANCE. SYSTEM PERFORMING TO SPECIFICATIONS. A REVIEW OF THE DEVICE HISTORY RECORD, COMPLAINT TRENDING, AND RISK DOCUMENTATION FOR THIS DEVICE WILL BE PERFORMED. UPON COMPLETION OF THE REVIEW, IF THERE IS ANY FURTHER RELEVANT INFORMATION A SUPPLEMENTAL MEDWATCH WILL BE FILED. ALL PERTINENT INFORMATION AVAILABLE TO JOHNSON & JOHNSON SURGICAL VISION, INC HAS BEEN SUBMITTED.

Description of Event or Problem · 0

DOCTOR REPORTED THAT RASTER PATTERN WAS COMPLETE BUT EXPERIENCED "ENERGY ERROR-RECOVERY IN PROGRESS." EXPERIENCED THE SAME ERROR MESSAGE 3 TIMES CLEARED THE ERRORS AND COMPLETED THE TREATMENT. SAME MESSAGES OCCURRED FOR THE LEFT EYE AND REALIZED THE SIDECUT WAS NOT CREATED FOR THE LEFT EYE AND ONLY HALF OF THE SIDECUT WAS COMPLETED FOR THE RIGHT EYE . PROGRAMMED SIDECUT ONLY RIGHT EYE AND EXPERIENCED SAME ERROR MESSAGE. CUSTOMER CALLED TECH SUPPORT AND COACHED TECHNICIAN ON USING THE "ENABLE TEST MODE," AND CONFIRMED THE ERROR DID NOT OCCUR DURING THE TEST MODE. ERROR ENERGY FAILURE APPEARED ONCE THE TECH DISABLED THE "TEST MODE." THE PROCEDURE WAS ABORTED. IT WAS REPORTED THAT PATIENT WAS UNINJURED. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
614967 INTRALASE FS2 POWERED LASER SURGICAL INSTRUMENT GEX AMO MANUFACTURING USA, LLC 20005K 05050474540231

Patients

Seq Age Sex Outcome Treatment
1 28 YR Male