FDA Adverse Event Malfunction Summary report: N

DEXCOM G7 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 24714560 · Received March 30, 2026

Report

Report Number
3004753838-2026-121268
Event Type
Malfunction
Date Received
March 30, 2026
Date of Event
February 26, 2026
Report Date
April 15, 2026
Manufacturer
DEXCOM, INC.
Product Code
QBJ
UDI-DI
00386270001863
PMA / PMN Number
K213919
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

(B)(4).

Additional Manufacturer Narrative · 0

(B)(4).3004753838-2026-121268 WAS REPORTED IN ERROR. PLEASE DISREGARD INITIAL REPORTING OF THIS EVENT AS THIS EVENT HAS NOW BEEN DEEMED NOT REPORTABLE.

Additional Manufacturer Narrative · 0

(B)(4).

Description of Event or Problem · 0

IT WAS REPORTED THAT CGM APP AND OS INCOMPATIBLE DUE TO UNSUPPORTED OS ON SMART DEVICE OCCURRED. DATA WAS RECEIVED BUT WILL NOT BE INVESTIGATED AS IT WILL NOT CONFIRM THE ALLEGATION OR DETERMINE A PROBABLE CAUSE. THE ALLEGATION WAS UNDETERMINED. THE PROBABLE CAUSE COULD NOT BE DETERMINED. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Description of Event or Problem · 0

SUBSEQUENT TO THE INITIAL MDR, IT WAS DETERMINED THAT A REPORT WAS SUBMITTED IN ERROR. UPON FURTHER REVIEW, IT WAS DETERMINED THAT THE PATIENT ALLEGATION DOES NOT MEET THE CRITERIA OF A REPORTABLE EVENT.

Description of Event or Problem · 0

IT WAS REPORTED THAT CGM APP AND OS INCOMPATIBLE DUE TO UNSUPPORTED OS ON SMART DEVICE OCCURRED. NO DATA OR PRODUCT WAS PROVIDED FOR INVESTIGATION. THE ALLEGATION WAS UNDETERMINED. THE PROBABLE CAUSE COULD NOT BE DETERMINED. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
772514 DEXCOM G7 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC. 00386270001863

Patients

Seq Age Sex Outcome Treatment
1 33 YR Male