FDA Adverse Event Malfunction Summary report: N

CUSTOM GLENOID BASEPLATE

MDR report key: 24687689 · Received March 25, 2026

Report

Report Number
3014833750-2026-00003
Event Type
Malfunction
Date Received
March 25, 2026
Date of Event
February 12, 2026
Report Date
March 25, 2026
Manufacturer
RESTOR3D, INC.
Product Code
PHX
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

WHILE THERE WERE NO PHYSICAL PRODUCTION ISSUES WITH THE DEVICES PROVIDED FOR SURGERY, THE DEVICES PROVIDED DID NOT MATCH THE PATIENT'S ANATOMY AS INTENDED. THERE IS A KNOWN RISK FOR PATIENT SPECIFIC IMPLANTS OF THE PROVIDED DEVICES NOT MATCHING THE ANATOMY, PARTICULARLY FOR REVISION SURGERIES.

Description of Event or Problem · 0

PATIENT HAD A CUSTOM SHOULDER GLENOID BASEPLATE DESIGNED DUE TO SEVERE BONE LOSS AND REVISION. INTRAOPERATIVELY, THE FIT OF THE BASEPLATE TO THE PATIENT'S ANATOMY WAS NOT SATISFACTORY AND THE SURGEON DID NOT PROCEED WITH THE OPERATION. THE CT SCAN HAD A LARGE AMOUNT OF METAL ARTIFACT, WHICH CONCEALED THE PRESENCE OF BONE IN THE AREA OF INTEREST AND LED TO A BASEPLATE DESIGN THAT ACCOUNTED FOR MORE EXTENSIVE BONE LOSS THAN WAS ACTUALLY PRESENT. ADDITIONALLY, A GROUP OF FRAGMENTS WHICH WERE INTENDED TO BE REMOVED HAS HEALED BACK INTO THE SCAPULA. THE SURGEON PROVIDED A NEW SCAN WITHOUT HARDWARE PRESENT FOR A REDESIGN AND SUBSEQUENT SURGERY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
403935 CUSTOM GLENOID BASEPLATE CUSTOM SHOULDER BASEPLATE PHX RESTOR3D, INC. 15976-100

Patients

Seq Age Sex Outcome Treatment
1 73 YR Female Required Intervention