FDA Adverse Event Injury Summary report: N

DEXCOM G7

MDR report key: 24687170 · Received March 25, 2026

Report

Report Number
MW5185787
Event Type
Injury
Date Received
March 25, 2026
Date of Event
March 9, 2026
Report Date
March 17, 2026
Manufacturer
DEXCOM
Product Code
QBJ
Adverse Event
Yes
Product Problem
Yes
Report Source
Voluntary report
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND
Health Professional
*

Narratives

Description of Event or Problem · 0

MY 12-YEAR-OLD DAUGHTER DID NOT ALERT THAT SHE WAS GOING THOUGH SHE'S JUST STARTING TO FEEL HER LOWS. IT DIDN'T ALERT ANY OF THE FOLLOWERS BY THE TIME SHE FELT SHAKY. IT SAID SHE WAS 57 GOING DOWN. MEANWHILE IT WAS COMMUNICATING WITH HER. OMNIPOD STOPPED HER INSULIN FOR OVER AN HOUR, THANK GOD, BUT NEVER ALERTED US WHICH LED TO SEIZURES MULTIPLE ONES WHICH THEN LETS ARE BEING LIFELESS AND UNCONSCIOUS, THINKING SHE WAS GOING TO DIE IN MY ARMS WORST DAY OF MY LIFE NEVER HAD THIS PROBLEM WITH THE OLD MODEL G7 IS HORRENDOUS AND THE READINGS ARE ALL OVER TODAY THANK GOD IT WELL. NURSE DIDN'T CORRECT THE BLOOD SUGAR AND DID AN ACTUAL BECAUSE IT WAS OFF BY OVER 300. SOMETHING NEEDS TO BE DONE. THIS IS NOT SAFE. THIS MECHANICAL MALFUNCTION COULD'VE KILLED MY 12-YEAR-OLD BABY GIRL AND I AM BEYOND TRAUMATIZED I CAN'T SLEEP. I CAN'T EAT. I'M SICK OVER IT. SHE SLEEPS WITH ME EVERY NIGHT BECAUSE OF HER ANXIETY AND HOW SCARED SHE IS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
748174 DEXCOM G7 INTEGRATED CONTINUOUS GLUCOSE MONITORING SYSTEM, FACTORY CALIBRATED QBJ DEXCOM

Patients

Seq Age Sex Outcome Treatment
1 12 YR Female Other| R| L| H INSULIN.| ZYRTEC.