FDA Adverse Event Malfunction Summary report: N

COBAS 8000 COBAS C 701 MODULE

MDR report key: 24686335 · Received March 25, 2026

Report

Report Number
1823260-2026-01065
Event Type
Malfunction
Date Received
March 25, 2026
Date of Event
February 19, 2026
Report Date
March 25, 2026
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CHOLESTEROL REAGENT LOT NUMBER WAS 922879. THE EXPIRATION DATE WAS NOT PROVIDED. THE QC WAS ACCEPTABLE. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

THE CALIBRATION WAS ACCEPTABLE. ACCORDING TO THE PROVIDED PRE-ANALYTICAL DATA, THE CUSTOMER DID NOT USE THE REQUIRED RACK ADAPTERS FOR 13X75 MM TUBES. NO FURTHER ISSUES WERE REPORTED AFTERWARDS. A GENERAL ANALYZER PROBLEM CAN BE EXCLUDED, SINCE THE QC PRIOR TO THE EVENT WAS WITHIN THE RANGES. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED, BUT IT WAS CONSISTENT WITH A PREANALYTIC ISSUE AT THE CUSTOMER SITE. PREANALYTICS ARE WITHIN THE CUSTOMER'S RESPONSIBILITY.

Description of Event or Problem · 0

WE RECEIVED AN ALLEGATION ABOUT DISCREPANT RESULTS FOR 1 PATIENT SAMPLE TESTED WITH CHOLESTEROL GEN.2 ASSAY ON A COBAS 8000 COBAS C 701 MODULE. INITIAL RESULT: <0.0386 G/L. DURING THE VALIDATION OF THE RESULT, THE VALUE WAS DEEMED UNBELIEVABLE, PROMPTING THE REPEAT OF THE SAMPLE ON A DIFFERENT COBAS ANALYZER. REPEAT RESULT: 1.70 G/L. THE REPEAT RESULT WAS DEEMED TO BE CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
746337 COBAS 8000 COBAS C 701 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 54 YR Female