FDA Adverse Event Malfunction Summary report: N

COULTER AC.T DIFF2 ANALYZER

MDR report key: 2468346 · Received February 24, 2012

Report

Report Number
1061932-2012-00671
Event Type
Malfunction
Date Received
February 24, 2012
Date of Event
February 3, 2012
Report Date
February 3, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K990352
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RI, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE ROOT CAUSE OF THE ISSUE WAS A WASTE CONTAINER THAT BEGAN TO LEAK, AND REQUIRED REPLACEMENT DUE TO WEAR. THE CTS INSTRUCTED CUSTOMER AS TO HOW TO REPLACE THE WASTE CONTAINER, THEN CONFIRMED PROPER INSTRUMENT FUNCTION WITH CUSTOMER. CUSTOMER HAS NOT CALLED BACK TO REPORT ANY FURTHER ISSUES. (B)(4).

Description of Event or Problem · 1

CUSTOMER CALLED TO REPORT THAT THE BOTTOM OF THE WASTE CONTAINER OF THE COULTER AC.T DIFF2 ANALYZER LEAKED APPROXIMATELY SIX OUNCES OF FLUID. CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE) CONSISTING OF A LABORATORY COAT AND GLOVES. CUSTOMER DID NOT COME IN CONTACT WITH THE FLUID, AND MEDICAL ATTENTION WAS NOT SOUGHT. THERE WAS NO REPORT OF EXPOSURE TO MUCOUS MEMBRANES OR OPEN WOUNDS, AND NO ONE WAS SPLASHED OR SPRAYED. THERE WAS NO DEATH, INJURY OR CHANGE TO PATIENT TREATMENT ATTRIBUTED TO OR ASSOCIATED WITH THIS COMPLAINT. THERE WAS NO IMPACT TO PATIENT SAMPLES OR RESULTS. THE CUSTOMER TECHNICAL SPECIALIST (CTS) DETERMINED THAT THE WASTE CONTAINER REQUIRED PLACEMENT DUE TO WEAR. THE CTS EXPLAINED TO CUSTOMER, VIA TELEPHONE, THAT A NEW WASTE CONTAINER COULD BE PURCHASED, OR THAT CUSTOMER MAY ALSO OPT TO RE-USE ANY EMPTY DILUENT CONTAINER. CUSTOMER CHOSE TO RE-USE AN EMPTY DILUENT CONTAINER. THE CTS INSTRUCTED CUSTOMER TO RELABEL THE CONTAINER AS WASTE FOR CLEAR IDENTIFICATION OF ITS USE. THE REPLACEMENT OF THE WASTE CONTAINER RESOLVED THE LEAK ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER AC.T DIFF2 ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER, INC. AC.T DIFF2

Patients

Seq Age Sex Outcome Treatment
1