FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 800 SYNCHRON SYSTEM

MDR report key: 2467369 · Received February 24, 2012

Report

Report Number
2050012-2012-00588
Event Type
Malfunction
Date Received
February 24, 2012
Date of Event
February 3, 2012
Report Date
February 3, 2012
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

CUSTOMER CALLED TO REPORT THAT THE UNICEL DXC 800 SYNCHRON SYSTEM GENERATED FALSELY LOW SODIUM RESULTS FOR THREE PATIENT SAMPLES. THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. WHEN THE ISSUE WAS NOTICED, THE SAMPLES WERE REPEATED ON THE SAME INSTRUMENT AND/OR ON ANOTHER DXC INSTRUMENT IN THE LABORATORY, AND THOSE RESULTS WERE REPORTED. THEREFORE, PATIENT TREATMENT WAS NOT AFFECTED. THE FIELD SERVICE ENGINEER (FSE) INSPECTED THE INSTRUMENT AND REPLACED THE SODIUM REFERENCE ELECTRODE. THE FSE ALSO CALIBRATED THE DAC (DIGITAL-TO-ANALOG CONVERTER) BOARD. THE FSE THEN VERIFIED INSTRUMENT PERFORMANCE TO ENSURE THAT THE SERVICES PERFORMED EFFECTIVELY RESOLVED THE INSTRUMENT ISSUE. CUSTOMER HAS NOT CALLED BACK TO REPORT ANY FURTHER ISSUES RELATING TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 800 SYNCHRON SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER, INC. DXC 800 PRO

Patients

Seq Age Sex Outcome Treatment
1