FDA Adverse Event Malfunction Summary report: N

ACUITY CENTRAL MONITORING

MDR report key: 2466836 · Received February 17, 2012

Report

Report Number
3023750-2012-00010
Event Type
Malfunction
Date Received
February 17, 2012
Date of Event
January 18, 2012
Report Date
January 18, 2012
Manufacturer
WELCH ALLYN PROTOCOL, INC.
Product Code
DSI
PMA / PMN Number
K052160
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HI, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE EVALUATION IS NOT YET COMPLETE. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THEY WERE NOT ABLE TO GET ANY WIRELESS CONNECTIONS WITH ACUITY. WELCH ALLYN TECH SERVICE VERIFIED THAT ALL OF THEIR ACCESS POINTS (APS) WERE REPORTING DOWN. REBOOTED THE CONTROLLER - ALL OF THE APS SUBSEQUENTLY REBOOTED A FEW TIMES AND THEN WENT BACK DOWN. A TEMPORARY WORK AROUND WAS PUT IN PLACE TO ESTABLISH COMMUNICATIONS. THE ROOT CAUSE IS UNKNOWN AT THIS TIME. THE CUSTOMER DID NOT PROVIDE ANY PATIENT INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACUITY CENTRAL MONITORING DSI WELCH ALLYN PROTOCOL, INC. ACUITY S/W 7.10.01

Patients

Seq Age Sex Outcome Treatment
1