POWERED WHEELCHAIR
Report
- Report Number
- 1525712-2012-00295
- Event Type
- Malfunction
- Date Received
- February 24, 2012
- Report Date
- March 19, 2012
- Manufacturer
- INVACARE TAYLOR STREET
- Product Code
- ITI
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Narratives
RMA (B)(4) HAS BEEN INITIATED FOR THIS ISSUE. MODEL 3GTQSP, (B)(4) IS APPROXIMATELY 9 MONTHS OLD. THE OWNER'S MANUAL PART NUMBER 1143151 REV I (MAY-11) WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE CONSUMERS AGE, HEIGHT AND WEIGHT ARE UNKNOWN. THE CONSUMERS MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. THE CONSUMERS TECHNIQUE WHILE USING THE DEVICE IS UNKNOWN. THE MAINTENANCE HISTORY OF THE DEVICE IS UNKNOWN.
INITIAL PR #21102 ISSUED MFG REPORT #1525712-2012-00295. THE COMPONENTS, MOTOR MODEL #1165863, SERIAL # (B)(4) AND GEARBOX, MODEL #1163413, SERIAL # (B)(4) WERE RETURNED FOR AN EVALUATION. THE MOTOR WAS VERIFIED AS LEAKING GREASE. THE RISK ASSOCIATED WITH FAILURES OF THIS TYPE WAS EVALUATED UNDER RISK ANALYSIS 1. THE RISK WAS DETERMINED TO BE AT AN ACCEPTABLE LEVEL. THIS INCIDENT DOES NOT IMPACT THAT ASSESSMENT. THIS MALFUNCTION IS CONSIDERED A RELIABILITY ISSUE THAT IS NOT LIKELY TO CAUSE HARM TO THE USER AND HAS BEEN ADDRESSED BY ENGINEERING. QUALITY REPORTS FOR CORRECTIVE ACTIONS HAVE BEEN PUT IN PLACE AND ARE EFFECTIVE IN ELIMINATING THE LEAKING GREASE CONDITION. DEVICE COMPLAINT HISTORY WAS REVIEWED. NO SERIOUS INJURY COMPLAINTS FROM LEAKING GREASE. (B)(4) HAS BEEN INITIATED FOR THIS ISSUE. MODEL 3GTQSP, SERIAL NUMBER/DATE CODE (B)(4) IS APPROXIMATELY 9 MONTHS OLD. THE OWNER'S MANUAL PART NUMBER 1143151 REV I (MAY-11) WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE CONSUMERS AGE, HEIGHT AND WEIGHT ARE UNKNOWN. THE CONSUMERS MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. THE CONSUMERS TECHNIQUE WHILE USING THE DEVICE IS UNKNOWN. THE MAINTENANCE HISTORY OF THE DEVICE IS UNKNOWN.
DEALER STATED THE MOTOR ALLEGEDLY HAS A GRINDING NOISE. MOTOR ALLEGEDLY SMOKED DUE TO GREASE LEAKING FROM GEARBOX INTO THE MOTOR. NO INJURY ALLEGED.
DEALER STATED THE MOTOR ALLEGEDLY HAS A GRINDING NOISE. MOTOR ALLEGEDLY SMOKED DUE TO GREASE LEAKING FROM GEARBOX INTO THE MOTOR. NO INJURY ALLEGED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | POWERED WHEELCHAIR | 890.3860 | ITI | INVACARE TAYLOR STREET | 3GTQSP |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |