FDA Adverse Event Malfunction Summary report: N

ORALBPWRORALCARERFLSULTCLEANUNKBRUSHSET4CT

MDR report key: 24646745 · Received March 20, 2026

Report

Report Number
3000302531-2026-00066
Event Type
Malfunction
Date Received
March 20, 2026
Report Date
May 7, 2026
Manufacturer
BRAUN GMBH WERK MARKTHEIDENFELD
Product Code
JEQ
UDI-DI
8700216194969
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem · 0

WOUNDS- MOUTH [MOUTH INJURY]. RASH- MOUTH [ORAL MUCOSAL ERUPTION]. GUM SENSITIVITY [GINGIVAL PAIN]. THE BRUSH HEADS WERE LOOSER IN MOUTH- ORAL-B POWER ORAL CARE REFILLS [DEVICE CONNECTION ISSUE]. [ORAL-B IO TOOTHBRUSHES] ARE THEY ORIGINAL? BECAUSE THEY DISCOLOR VERY QUICKLY [SUSPECTED COUNTERFEIT PRODUCT]. CASE NARRATIVE: CONSUMER STATED VIA PHONE THAT THE BRUSH HEADS WERE LOOSE IN MOUTH. NO SERIOUS INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
15496 ORALBPWRORALCARERFLSULTCLEANUNKBRUSHSET4CT TOOTHBRUSH, POWERED - JEQ JEQ BRAUN GMBH WERK MARKTHEIDENFELD A1277 11:10 8700216194969

Patients

Seq Age Sex Outcome Treatment
1