FDA Adverse Event
Malfunction
Summary report: N
ORALBPWRORALCARERFLSULTCLEANUNKBRUSHSET4CT
MDR report key: 24646745
·
Received March 20, 2026
Report
- Report Number
- 3000302531-2026-00066
- Event Type
- Malfunction
- Date Received
- March 20, 2026
- Report Date
- May 7, 2026
- Manufacturer
- BRAUN GMBH WERK MARKTHEIDENFELD
- Product Code
- JEQ
- UDI-DI
- 8700216194969
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GM
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
Additional Manufacturer Narrative · 0
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem · 0
WOUNDS- MOUTH [MOUTH INJURY]. RASH- MOUTH [ORAL MUCOSAL ERUPTION]. GUM SENSITIVITY [GINGIVAL PAIN]. THE BRUSH HEADS WERE LOOSER IN MOUTH- ORAL-B POWER ORAL CARE REFILLS [DEVICE CONNECTION ISSUE]. [ORAL-B IO TOOTHBRUSHES] ARE THEY ORIGINAL? BECAUSE THEY DISCOLOR VERY QUICKLY [SUSPECTED COUNTERFEIT PRODUCT]. CASE NARRATIVE: CONSUMER STATED VIA PHONE THAT THE BRUSH HEADS WERE LOOSE IN MOUTH. NO SERIOUS INJURY WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 15496 | ORALBPWRORALCARERFLSULTCLEANUNKBRUSHSET4CT | TOOTHBRUSH, POWERED - JEQ | JEQ | BRAUN GMBH WERK MARKTHEIDENFELD | A1277 11:10 | 8700216194969 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |