FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 24646669 · Received March 20, 2026

Report

Report Number
2955842-2026-16908
Event Type
Malfunction
Date Received
March 20, 2026
Date of Event
February 23, 2026
Report Date
May 17, 2026
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110720
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE FSE WAS ABLE TO REPRODUCE THE REPORTED THE COMPLAINT AND REPLACED THE UNIVERSAL SURGICAL MANIPULATOR. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. THE USM INVOLVED WITH THIS EVENT HAS BEEN RECEIVED, BUT THE FAILURE ANALYSIS TESTING HAS NOT YET BEEN COMPLETED AS OF THE DATE OF THIS REPORT.

Description of Event or Problem · 0

IT WAS REPORTED THAT PRIOR TO STARTING A DA VINCI-ASSISTED INCISIONAL HERNIA TAPP SURGICAL PROCEDURE, THE UNIVERSAL SURGICAL MANIPULATOR (USM) 4 HAD BEEN STICKING AND MOVING SLOWLY. THE ISSUE WAS REPORTED TO TECHNICAL SUPPORT AFTER COMPLETING THE PROCEDURE. THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) REVIEWED THE LOGS AND FOUND NO ERRORS. THE CUSTOMER STATED THAT WHEN THE SURGEON MOVED THE ARM, IT ALSO PRODUCED A GRINDING NOISE. THE PROCEDURE WAS COMPLETED AS PLANNED. INTUITIVE SURGICAL, INC. (ISI) CONTACTED THE CUSTOMER AND OBTAINED THE FOLLOWING INFORMATION: THERE WAS NO INJURY TO THE PATIENT. PATIENT DEMOGRAPHIC INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
15638 DAVINCI XI PATIENT SIDE CART, 4-ARM NAY INTUITIVE SURGICAL, INC 380652-46 N/A 00886874110720

Patients

Seq Age Sex Outcome Treatment
1