FDA Adverse Event Malfunction Summary report: N

COBAS E-ELECSYS TESTOSTERONE GEN.2

MDR report key: 2464064 · Received February 22, 2012

Report

Report Number
1823260-2012-01025
Event Type
Malfunction
Date Received
February 22, 2012
Date of Event
February 13, 2012
Report Date
May 22, 2012
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CDZ
PMA / PMN Number
K093421
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Additional Manufacturer Narrative · 1

THE CUSTOMER RETURNED 8 REAGENT KITS FOR INVESTIGATION. FOUR OF THE CUSTOMER KITS LONG WITH TESTOSTERONE REAGENT PACKS OF RETENTION MATERIAL OF THE SAME LOT NUMBER WERE TESTED. THE CALIBRATIONS WERE ALL SUCCESSFUL AND ALL QUALITY CONTROL WAS ACCEPTABLE. THERE WERE NO PROBLEMS IDENTIFIED WITH THE REAGENT. IT IS POSSIBLE THERE WAS AN ISSUE WITH CALIBRATOR HANDLING AT CUSTOMER SITE AS THE TESTOSTERONE CALIBRATOR SHOULD BE USED ONLY ONCE ON THE ANALYZER.

Description of Event or Problem · 1

AFTER CHANGING THE REAGENT PACK, THE USER EXPERIENCED ISSUES WITH QUALITY CONTROL AND RECEIVED QUESTIONABLE RESULTS FOR TESTOSTERONE GENERATION 2 (TESTOSTERONE). THE USER STATED 33 PATIENT SAMPLES WERE INVOLVED, BUT ONLY PROVIDED DATA FOR FOUR PATIENT SAMPLES. THE INITIAL TESTING WAS PERFORMED ON ANALYTICAL E MODULE SERIAL NUMBER (B)(4). THE REPEAT TESTING WAS PERFORMED ON ANALYTICAL E MODULE SERIAL NUMBER (B)(4). PATIENT SAMPLE 1 INITIAL RESULT WAS 1451 NG/DL AND THE REPEAT RESULT WAS 800.3 NG/DL. PATIENT SAMPLE 2 INITIAL RESULT WAS 1444 NG/DL AND THE REPEAT RESULT WAS 759.8 NG/DL. PATIENT SAMPLE 3 INITIAL RESULT WAS 129.4 NG/DL AND THE REPEAT RESULT WAS 32.40 NG/DL. PATIENT SAMPLE 4 INITIAL RESULT WAS 174.4 NG/DL AND THE REPEAT RESULT WAS 61.89 NG/DL. THE REPEAT RESULTS WERE CONSIDERED TO BE CORRECT. THE INITIAL RESULTS WERE REPORTED OUTSIDE THE LABORATORY. THE PATIENTS WERE NOT ADVERSELY AFFECTED. THE FIELD SERVICE REPRESENTATIVE STATED THERE WERE BAD REAGENT PACKS AND NO INSTRUMENT FIX WAS NEEDED. HE PUT DIFFERENT REAGENT PACKS ON THE INSTRUMENT UNTIL ONE WORKED AND WAS WITHIN SPECIFICATION. THE USER RAN QUALITY CONTROLS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS E-ELECSYS TESTOSTERONE GEN.2 RADIOIMMUNOASSAY, TESTOSTERONES AND DIHYDROTESTOSTERONE CDZ ROCHE DIAGNOSTICS NA 16519902

Patients

Seq Age Sex Outcome Treatment
1