FDA Adverse Event Malfunction Summary report: N

UNICEL® DXH 800 COULTER® CELLULAR ANALYSIS SYSTEM

MDR report key: 2462639 · Received February 21, 2012

Report

Report Number
1061932-2012-00571
Event Type
Malfunction
Date Received
February 21, 2012
Date of Event
January 25, 2012
Report Date
January 26, 2012
Manufacturer
BECKMAN COULTER INC.
Product Code
GKZ
PMA / PMN Number
K081930
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER WENT ON-SITE AND CHECKED (SAMPLE ASPIRATION MODULE) SAM ALIGNMENTS, BUT INDICATED THAT OCCASIONALLY CAPS ARE STILL PUSHED THROUGH AFTER PERFORMING THE ADJUSTMENT. FSE CHANGED THE MANUAL STATION HOLDER AND TESTED WITH SARSTEDT TUBES WITH NO ISSUES. THE COMPRESSOR WAS ALSO REPLACED TO ADDRESS THE VIBRATION ISSUES. THE CAUSE FOR THE TUBES BEING PUSHED IN IS UNKNOWN. THERE IS AN ONGOING INVESTIGATION AT BEC FOR SIMILAR REPORTS OF SARSTEDT TUBE TOPS BEING PUSHED IN DURING SPECIMEN PROCESSING ON THE DXH800 SYSTEM. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) STATING THAT THE TOPS OF THE SARSTEDT SPECIMEN TUBES WERE BEING PUSHED IN RATHER THAN BEING PIERCED DURING SPECIMEN PROCESSING, RESULTING IN BLOOD SPILLING FROM THE TUBE ON THEIR UNICEL DXH 800 COULTER CELLULAR ANALYSIS SYSTEM. THE CUSTOMER ALSO OBSERVED THAT THE SAMPLE PROBE WAS MISALIGNED WHEN SAMPLING IN THE OPEN TUBE MODE AND THE MANUAL TUBE HOLDER WAS LOOSE. THE OPERATOR WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE). NO INJURY OR EXPOSURE WAS REPORTED. THERE WAS NO AFFECT TO PATIENT SAMPLES WITH REGARD TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXH 800 COULTER® CELLULAR ANALYSIS SYSTEM AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER INC. DXH 800 NA

Patients

Seq Age Sex Outcome Treatment
1