FDA Adverse Event Malfunction Summary report: N

EVIS EXERA III VIDEO SYSTEM CENTER

MDR report key: 24618284 · Received March 17, 2026

Report

Report Number
3002808148-2026-07136
Event Type
Malfunction
Date Received
March 17, 2026
Date of Event
February 18, 2026
Report Date
May 29, 2026
Manufacturer
SHIRAKAWA OLYMPUS CO., LTD.
Product Code
FET
UDI-DI
04953170298622
PMA / PMN Number
K131780
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE ENDOSCOPY ACCOUNT MANAGER (EAM) CALLED OLYMPUS TECHNICAL ASSISTANCE SUPPORT (TAC) FROM THE CUSTOMER SITE AND REPORTED NO IMAGE WHEN SCOPE WAS ATTACHED. THE ISSUE WAS ORIGINALLY DISCOVERED BY THE CUSTOMER THE DAY BEFORE AND WAS CONFIRMED BY EAM. THE CUSTOMER WILL CALL BACK TO ARRANGE FOR RETURN MERCHANDISE AUTHORIZATION (RMA). THE INVESTIGATION IS ONGOING. A SUPPLEMENTAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETED OR IF ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 0

IT WAS REPORTED THE VIDEO SYSTEM CENTER HAD NO IMAGE DURING INSPECTION FOR USE. THERE WERE NO REPORTS OF PATIENT HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
484905 EVIS EXERA III VIDEO SYSTEM CENTER VIDEO SYSTEM CENTER FET SHIRAKAWA OLYMPUS CO., LTD. CV-190 04953170298622

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown 180 SERIES SCOPES| MAJ-1430