Description of Event or Problem · 0
I PURCHASED THE OWLET BEFORE MY CHILD ARRIVED IN (B)(6) 2024, A FEW MONTHS IN MY SENSOR WENT DEAD SO I USED THE WARRANTY TO RECEIVE A REPLACEMENT. THE NEW SENSOR HAS ALSO NOW GONE DEAD IN LESS THAN A YEAR. THE WARRANTY IS SUPPOSED TO COVER THESE DEVICES FOR UP TO A YEAR BUT I AM BEING TOLD THAT IS NO LONGER THE CASE. I'VE SEEN REPORTS ONLINE OF MANY OTHERS SUFFERING WITH FAULTY SENSORS THAT DIE AFTER A FEW MONTHS. WITH THIS PRODUCT BEING AS EXPENSIVE AS IT IS, I WOULD APPRECIATE IF THEY WOULD UPHOLD THEIR WARRANTY OR ENSURE THEIR PRODUCTS WERE BUILT TO LAST THAT TIME FRAME. I FEEL THEY ARE CUTTING CORNERS AND USING CHEAP PRODUCTS WHEN IT COME TO BABIES LIVES WHICH IS UNACCEPTABLE. PT CODE: 4582. DEVICE CODE: 1057. REFERENCED REPORT-MW5185300.